Job Summary
We are seeking a detail-oriented professional for the role of PE-Policy Servicing with 1 to 3 years of experience. The ideal candidate will have expertise in MS Office and a strong understanding of Life and Annuities Insurance. This is a work-from-office position with day shifts offering an opportunity to contribute to the efficient servicing of insurance policies.
Responsibilities
- Process and manage policy servicing requests with accuracy and adherence to company guidelines.
- Ensure timely updates and modifications to policy records in the system.
- Collaborate with internal teams to resolve policy-related queries and discrepancies.
- Maintain a high level of accuracy in data entry and documentation for policy servicing.
- Provide exceptional support to stakeholders by addressing their policy servicing needs.
- Analyze policy details to ensure compliance with regulatory and company standards.
- Utilize MS Office tools to prepare reports track policy changes and maintain records.
- Monitor and escalate unresolved issues to the appropriate teams for resolution.
- Contribute to process improvement initiatives to enhance operational efficiency.
- Stay updated on industry trends and regulatory changes in Life and Annuities Insurance.
- Support the team in meeting service level agreements and performance targets.
- Communicate effectively with team members to ensure seamless workflow and task completion.
- Adhere to the companys policies and procedures while handling sensitive customer information.
Qualifications
- Demonstrate proficiency in MS Office tools including Excel Word and PowerPoint for efficient task execution.
- Possess a strong understanding of Life and Annuities Insurance including policy structures and servicing requirements.
- Exhibit excellent communication and interpersonal skills to interact with stakeholders effectively.
- Showcase problem-solving abilities to address policy-related issues promptly.
- Display attention to detail to ensure accuracy in policy servicing and documentation.
- Have a proactive approach to learning and staying updated on industry practices.
- Bring a customer-centric mindset to deliver high-quality service.
- Demonstrate the ability to work collaboratively in a team-oriented environment.
- Possess time management skills to handle multiple tasks and meet deadlines efficiently.
- Show adaptability to work in a structured office environment with day shifts.
- Exhibit a commitment to maintaining confidentiality and data security.
- Have a minimum of 1 year and a maximum of 3 years of relevant experience in policy servicing or a related role.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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