Role: Support Engineer
Location: London (2 to 3 days office in a week)
Employment: Fulltime
Key Responsibilities
Platform Monitoring & Operations
Monitor IDMC and EBX platform health, including secure agent performance, metadata scanning, and data quality workflows. Support incident resolution and platform stabilization activities.
Environment & Deployment Support
Assist with managing multi-environment setups (Dev, UAT, Prod), including secure agent configuration, SSO integration, and deployment coordination.
Metadata & Governance Support
Maintain business glossaries, data dictionaries, and lineage tracking using CDGC and EBX. Support the migration of metadata assets from legacy systems (e.g., EDC) to IDMC.
Service Transition & Runbook Execution
Execute runbooks for onboarding client projects, support acceptance into service, and contribute to platform readiness for go-lives.
Collaboration & Agile Delivery
Work with delivery managers, architects, and QA leads to support agile delivery cycles, validate deliverables, and contribute to documentation and training.
Skills & Tools
· IDMC (CDGC, IDQ, CDI), EBX, PowerCenter
· SQL, Secure Agent configuration, SSO, Azure DevOps
· Metadata management, data governance, data quality
· Agile delivery, Jira, Confluence
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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