Support Engineer- Shopfloor Network System
Onsite: Oss, Netherlands
Cognizant is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance.
Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT and IoT applications, infrastructures and services
Onsite support the Service Leads to deliver the managed services required for the daily operational support for end users and the maintenance department. With the intention of bringing together the efficient delivery of service while driving innovations and value add for our customer.
Responsibilities:
- Configuring SFN PC’s (PC’s, MES/SAP, Lab, Systec)
Subtasks:
- Communicate with user
- SFN PC imaging (clients PC)
- PC Name creation + CMDB
- IP and DNS
- Admin permissions
- Patch updating (vendor PC)
- Security overlay (vendor PC)
- McAfee install
- Secret server onboarding
- Vulnerability scan + remediation
- VNC
- Patch hold
- Acronis
- Install dedicated SW
- Creating and managing WI for SFN PC configurations
- Install SFN Devices: hand scanners, label printers, rugged tablets
- Creating and managing WI for SFN devices
- Administration/ CMDB
- Support of SFN PC’s and SFN devices
- Assist with SFN project/migrations/upgrades
- 8/5 support for production issues (24/7 support is done remotely).
Requirements:
- Higher academic or technical education within IT, Engineering, Automation
- IT Security/cybersecurity experience and automation dependencies.
- Automation system Backup & Disaster Recovery.
- Understanding of interface protocols to Level 2 /3 OT applications.
- Automation Experience in a cGMP environment is essential.
- Excellent organizational skills.
- Ability to work independently and prioritize tasks.
- Availability to work outside office hours when the need arises.
- Ability to prioritise the criticality of support issues as they arise and act accordingly.
- Excellent Analytical and problem-solving skills.
- Excellent communication and reporting attitude.
- Handle and operate efficiently under pressure.
- Dutch speaking is essential.
- Eager to learn and keep up to date with technology evolution.
The Cognizant community:
We are a high calibre team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
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