Support Engineer- Shopfloor Network System
Onsite: Oss, Netherlands
Cognizant is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance.
Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT and IoT applications, infrastructures and services
Onsite support the Service Leads to deliver the managed services required for the daily operational support for end users and the maintenance department. With the intention of bringing together the efficient delivery of service while driving innovations and value add for our customer.
Responsibilities:
- Configuring SFN PC’s (PC’s, MES/SAP, Lab, Systec)
Subtasks:
- Communicate with user
- SFN PC imaging (clients PC)
- PC Name creation + CMDB
- IP and DNS
- Admin permissions
- Patch updating (vendor PC)
- Security overlay (vendor PC)
- McAfee install
- Secret server onboarding
- Vulnerability scan + remediation
- VNC
- Patch hold
- Acronis
- Install dedicated SW
- Creating and managing WI for SFN PC configurations
- Install SFN Devices: hand scanners, label printers, rugged tablets
- Creating and managing WI for SFN devices
- Administration/ CMDB
- Support of SFN PC’s and SFN devices
- Assist with SFN project/migrations/upgrades
- 8/5 support for production issues (24/7 support is done remotely).
Requirements:
- Higher academic or technical education within IT, Engineering, Automation
- IT Security/cybersecurity experience and automation dependencies.
- Automation system Backup & Disaster Recovery.
- Understanding of interface protocols to Level 2 /3 OT applications.
- Automation Experience in a cGMP environment is essential.
- Excellent organizational skills.
- Ability to work independently and prioritize tasks.
- Availability to work outside office hours when the need arises.
- Ability to prioritise the criticality of support issues as they arise and act accordingly.
- Excellent Analytical and problem-solving skills.
- Excellent communication and reporting attitude.
- Handle and operate efficiently under pressure.
- Dutch speaking is essential.
- Eager to learn and keep up to date with technology evolution.
The Cognizant community:
We are a high calibre team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
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Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
