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Support Engineer- Shopfloor Network System

00069756091

Support Engineer- Shopfloor Network System

Onsite: Oss, Netherlands

Cognizant is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance.

Our specialist engineering teams have the aptitude to deliver and support Pharma 4.0 architectures and solutions covering all IT, OT and IoT applications, infrastructures and services

Onsite support the Service Leads to deliver the managed services required for the daily operational support for end users and the maintenance department. With the intention of bringing together the efficient delivery of service while driving innovations and value add for our customer.

Responsibilities:

  • Configuring SFN PC’s (PC’s, MES/SAP, Lab, Systec)

Subtasks:

  • Communicate with user
  • SFN PC imaging (clients PC)
  • PC Name creation + CMDB
  • IP and DNS
  • Admin permissions
  • Patch updating (vendor PC)
  • Security overlay (vendor PC)
  • McAfee install
  • Secret server onboarding
  • Vulnerability scan + remediation
  • VNC
  • Patch hold
  • Acronis
  • Install dedicated SW
  • Creating and managing WI for SFN PC configurations
  • Install SFN Devices: hand scanners, label printers, rugged tablets
  • Creating and managing WI for SFN devices
  • Administration/ CMDB
  • Support of SFN PC’s and SFN devices
  • Assist with SFN project/migrations/upgrades
  • 8/5 support for production issues (24/7 support is done remotely).

Requirements:

  • Higher academic or technical education within IT, Engineering, Automation
  • IT Security/cybersecurity experience and automation dependencies.
  • Automation system Backup & Disaster Recovery.
  • Understanding of interface protocols to Level 2 /3 OT applications.
  • Automation Experience in a cGMP environment is essential.
  • Excellent organizational skills.
  • Ability to work independently and prioritize tasks.
  • Availability to work outside office hours when the need arises.
  • Ability to prioritise the criticality of support issues as they arise and act accordingly.
  • Excellent Analytical and problem-solving skills.
  • Excellent communication and reporting attitude.
  • Handle and operate efficiently under pressure.
  • Dutch speaking is essential.
  • Eager to learn and keep up to date with technology evolution.

The Cognizant community:

We are a high calibre team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don’t just dream of a better way – we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

APJ Dez
Cognizant has given me the opportunity to thrive as a leader and as a person. The culture of recognition, the great benefits and the sense of community motivate me, and I strive to give my best every day.
Decree Olam Team Leader - Intuitive Operations & Automation
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
Apj Kate
I have the privilege of working with an amazing, diverse team with loads of international experience. It’s inspiring when we all bring our different thinking, skills and experience together to deliver great things.
Kate Wilson Technology Consulting Manager

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