Job Title: Business Analyst – Insurance / Financial Services
Experience: 5+ Years
Domain: Insurance / Banking / Financial Services
Location: Malaysia
Job Summary
We are seeking an experienced Business Analyst to drive business transformation initiatives within the Insurance or Financial Services domain. The ideal candidate will work closely with business stakeholders and IT teams to analyze processes, define requirements, design target operating models, and deliver process improvement solutions.
Key Responsibilities
Conduct business process mapping and gap analysis.
Understand and document current-state (As-Is) and future-state (To-Be) processes.
Recommend Target Operating Models (TOM) and process improvements.
Gather, analyze, and document business and functional requirements.
Act as a bridge between business users, SMEs, and IT delivery teams.
Facilitate workshops and stakeholder discussions.
Prepare BRDs, functional specifications, process flows, and workflow documentation.
Support solution validation, UAT, and implementation activities.
Required Skills
Business Analysis & Requirements Gathering
Business Process Mapping (BPMN/Visio)
Target Operating Model Design
Gap Analysis & Process Re-engineering
Stakeholder Management
BRD / FRD Documentation
UAT Support
Agile / Waterfall Methodologies
Domain Experience
Insurance: Policy Administration, Underwriting, Claims, Reinsurance OR
Financial Services: Banking Operations, Payments, Lending, Wealth Management
Qualifications
Bachelor's Degree in Business, Finance, Insurance, IT, or related fields.
5+ years of Business Analyst experience in Insurance or Financial Services.
Strong communication, analytical, and documentation skills.
About Cognizant:
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
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关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
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薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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