Job Summary
This role will be integral part of various capital markets operations functions ranging from Client lifecycle Management Data Management Compliance Operations transaction processing which includes trade booking clearing trade confirmation post trade settlements collateral management nostro break investigation and resolution inter system reconciliations and claims working in an extremely high risk time critical and dynamic atmosphere dealing with a broad spectrum of clientele with unique require
Responsibilities
The role demands subject matter expertise of the process and supervisory skills Stakeholder Business Management Effectively address client queries with timeliness and accuracy Understand client requirements and ensure effect business delivery is achieved Provide relevant client specific statements and information as per the requests received Liaise with a set of extremely sensitive clients internal groups agent banks Custodians and any other financial institutions to investigate and resolve breaks related to financial mismatches unconfirmed trade bookings missing trade bookings non receipts and payments and interest claims that are payable or receivable missing incomplete KYC or compliance documents etc Support the team in various ad hoc tasks and activities assigned to the group Contribute towards process improvement ideas on productivity accuracy and turnaround time Knowledge Management Review and update SOP as per the agreed frequency Customer Relationship Management Participate on the review calls with the Process owners Liaise with all the clients stakeholders (front desk personnel traders account managers relationship managers and credit officers )via phone email and chats in ensuring faster and accurate resolution of breaks of both economical and non economical in nature Process Improvements and Process Adherence Ensure SOPs are updated with the changes on an ongoing basis Perform quality control checks in the process and ensure error free processing Support junior staff in resolving complex queries and tasks Support MIS and dashboard preparation tasks Highlight aging breaks open tasks to Team leads Managers on time People Team Train guide new joinees in the process Conduct cross trainings across teams processes Actively participate and contribute to team initiatives regular team meetings presenting of thoughts Ideas etc Follow and actively foster a risk management culture within the teams where issues are raised resolved on time
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。