Job Summary
This role will be integral part of various capital markets operations functions ranging from Client lifecycle Management Data Management Compliance Operations transaction processing which includes trade booking clearing trade confirmation post trade settlements collateral management nostro break investigation and resolution inter system reconciliations and claims working in an extremely high risk time critical and dynamic atmosphere dealing with a broad spectrum of clientele with unique require
Responsibilities
The role demands subject matter expertise of the process and supervisory skills Stakeholder Business Management Effectively address client queries with timeliness and accuracy Understand client requirements and ensure effect business delivery is achieved Provide relevant client specific statements and information as per the requests received Liaise with a set of extremely sensitive clients internal groups agent banks Custodians and any other financial institutions to investigate and resolve breaks related to financial mismatches unconfirmed trade bookings missing trade bookings non receipts and payments and interest claims that are payable or receivable missing incomplete KYC or compliance documents etc Support the team in various ad hoc tasks and activities assigned to the group Contribute towards process improvement ideas on productivity accuracy and turnaround time Knowledge Management Review and update SOP as per the agreed frequency Customer Relationship Management Participate on the review calls with the Process owners Liaise with all the clients stakeholders (front desk personnel traders account managers relationship managers and credit officers )via phone email and chats in ensuring faster and accurate resolution of breaks of both economical and non economical in nature Process Improvements and Process Adherence Ensure SOPs are updated with the changes on an ongoing basis Perform quality control checks in the process and ensure error free processing Support junior staff in resolving complex queries and tasks Support MIS and dashboard preparation tasks Highlight aging breaks open tasks to Team leads Managers on time People Team Train guide new joinees in the process Conduct cross trainings across teams processes Actively participate and contribute to team initiatives regular team meetings presenting of thoughts Ideas etc Follow and actively foster a risk management culture within the teams where issues are raised resolved on time
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.