Location: Budapest, Hungary
Job Type: Full-time
Working model: Hybrid
About Cognizant
Cognizant is a global leader in technology and consulting services, dedicated to helping businesses transform and innovate. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.
Job Description
We are seeking a talented and motivated Senior Manager – ServiceNow Expert Business Process Consultant to join our team. In this role, you will be responsible for leading strategic ServiceNow transformation initiatives, providing expert advisory services, and supporting business growth activities. You will work closely with executive stakeholders, delivery teams, and customers to drive business value through process excellence and technology innovation.
Key Responsibilities
· Lead large-scale ServiceNow transformation and implementation programs.
· Provide strategic business process consultancy.
· Manage executive stakeholder relationships.
· Drive process improvement and optimisation initiatives.
· Lead testing, hypercare, and business readiness activities.
· Mentor project teams and provide subject matter expertise.
· Support RFP activities and sales opportunities.
· Drive innovation initiatives, including AI and automation adoption.
· Promote continuous improvement across ServiceNow engagements.
Qualifications
· Extensive experience managing complex ServiceNow programs.
· Strong leadership and consulting experience.
· Experience with Agile, Scrum, Kanban, or Prince2 methodologies.
· Bachelor's or Master's degree in Business, IT, or a related field.
· Skills and Experience
· Advanced stakeholder and executive engagement skills.
· Expertise in process mapping methodologies such as APQC and SIPOC.
· Strong business transformation and change management experience.
· Experience leading global implementation teams.
· Strong analytical and problem-solving capabilities.
· Experience supporting pre-sales and RFP activities.
· Excellent communication and presentation skills.
· ServiceNow certifications highly desirable.
Why Join Us
· Competitive salary and a wide range of benefits.
· Opportunities for professional growth and development.
· Collaborative and innovative work environment.
· Commitment to diversity and inclusion.
How to Apply
Interested candidates are encouraged to apply through the Cognizant Careers website.
Equal Opportunity Employer
Cognizant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
