Location: Budapest, Hungary
Job Type: Full-time
Working model: Hybrid
About Cognizant
Cognizant is a global leader in technology and consulting services, dedicated to helping businesses transform and innovate. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.
Job Description
We are seeking a talented and motivated Senior Manager – ServiceNow Expert Business Process Consultant to join our team. In this role, you will be responsible for leading strategic ServiceNow transformation initiatives, providing expert advisory services, and supporting business growth activities. You will work closely with executive stakeholders, delivery teams, and customers to drive business value through process excellence and technology innovation.
Key Responsibilities
· Lead large-scale ServiceNow transformation and implementation programs.
· Provide strategic business process consultancy.
· Manage executive stakeholder relationships.
· Drive process improvement and optimisation initiatives.
· Lead testing, hypercare, and business readiness activities.
· Mentor project teams and provide subject matter expertise.
· Support RFP activities and sales opportunities.
· Drive innovation initiatives, including AI and automation adoption.
· Promote continuous improvement across ServiceNow engagements.
Qualifications
· Extensive experience managing complex ServiceNow programs.
· Strong leadership and consulting experience.
· Experience with Agile, Scrum, Kanban, or Prince2 methodologies.
· Bachelor's or Master's degree in Business, IT, or a related field.
· Skills and Experience
· Advanced stakeholder and executive engagement skills.
· Expertise in process mapping methodologies such as APQC and SIPOC.
· Strong business transformation and change management experience.
· Experience leading global implementation teams.
· Strong analytical and problem-solving capabilities.
· Experience supporting pre-sales and RFP activities.
· Excellent communication and presentation skills.
· ServiceNow certifications highly desirable.
Why Join Us
· Competitive salary and a wide range of benefits.
· Opportunities for professional growth and development.
· Collaborative and innovative work environment.
· Commitment to diversity and inclusion.
How to Apply
Interested candidates are encouraged to apply through the Cognizant Careers website.
Equal Opportunity Employer
Cognizant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
