Desktop Support Technician (EUC)
English & Spanish Required | Spain | 100% On-site
Are you passionate about technology and enjoy helping users solve technical issues? Join Cognizant and become part of an international team supporting a modern workplace environment with the latest digital workplace technologies.
Why choose Cognizant?
Modern Technologies
Work with Microsoft 365, Windows 11, Intune, and enterprise support tools.
International Environment
Collaborate with global teams and use your English and Spanish skills every day.
Continuous Learning
Access training platforms, certifications, and career development opportunities.
Career Growth
Develop your expertise in End User Computing and Workplace Services while building your long-term career at Cognizant.
Supportive Team Culture
Join a collaborative team where knowledge sharing and teamwork are key.
What you'll do
- Provide on-site deskside support to end users.
- Manage incidents and requests through ServiceNow.
- Install, configure, and troubleshoot hardware and software.
- Support Windows devices, laptops, desktops, tablets, and mobile devices.
- Provide support for Microsoft 365 applications.
- Perform hardware replacements and device upgrades.
- Support Windows 11 deployments and imaging activities.
- Manage inventory, asset tracking, and hardware requests.
- Coordinate equipment shipments and vendor deliveries.
- Create and maintain technical documentation and knowledge articles.
What we're looking for
Mandatory
- Experience in Desktop Support, Deskside Support, IT Support, or EUC environments.
- Experience with ServiceNow ticket management.
- Strong knowledge of Microsoft 365 and Windows environments.
- Hands-on experience troubleshooting hardware and software issues.
- Excellent customer service and communication skills.
- Fluent English and Spanish.
Nice to Have
- Experience with Microsoft Intune and mobile device management.
- Windows 11 imaging and deployment experience.
- Asset and inventory management experience.
What we offer
- Permanent contract.
- Competitive salary package.
- Restaurant tickets.
- Referral program.
- Training and certification opportunities.
- International and collaborative work environment.
Please note: This position is 100% office-based and requires daily on-site presence to provide hands-on support to end users and manage workplace devices.
Ready for your next challenge?
Apply now and join Cognizant as a Desktop Support Technician (EUC), helping deliver an outstanding technology experience to users every day.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
