Technical Manager
About Role:
As a technical Manager provides technical support and coordination for plant infrastructure including Process Control Systems (PCS) and Manufacturing Operations Management/Manufacturing Execution Systems (MOM/MES). The role troubleshoots Windows servers, Nutanix/VMware and endpoints, supports plant connectivity, and coordinates incident resolution and infrastructure changes with plant operations, vendors, and cybersecurity teams including technical documentation, and operational handover.
How You Will Make an Impact
· Provide day-to-day technical support for plant/OT infrastructure supporting PCS and MOM/MES environments.
· Troubleshoot Windows Server, Virtualization, workstations & endpoint issues, coordinating resolution with relevant support teams and vendors.
· Investigate connectivity issues involving TCP/IP, DNS, DHCP, VLANs, and basic switch and network configurations.
· Coordinate incident resolution, problem investigation, and infrastructure changes in alignment with plant operational requirements.
· Work with plant operations, vendors, and cybersecurity teams to address infrastructure issues and support requirements.
· Communicate technical issues, support updates, and handover information in Mandarin Chinese and professional English.
· Maintain technical documentation, troubleshooting records, and operational handover materials.
· Support remote-site troubleshooting and virtualization-related activities where applicable.
· Support plant outages or maintenance related activities.
· Plant floor, networking and other related documentations.
· Assist with project related activities as needed.
Requirements
What You Must Have
- Hands-on plant/OT infrastructure supports experience in PCS and MOM/MES environments.
- Strong Windows Server and endpoint troubleshooting skills.
- Strong Virtualization skills in Nutanix and VMware.
- Working knowledge of TCP/IP, DNS, DHCP, VLANs, and basic switch/network troubleshooting.
- Experience with incident, problem, and change management.
- Strong technical documentation and operational handover skills.
- Nutanix or virtualization experience
- Industrial networking and remote-site support
What We Offer
- Competitive salary aligned with your experience and market benchmarks
- International, diverse & inclusive team culture
- Open team spirit in a technology-driven organisation that values collaboration and innovation
Contact the Recruiter
Megha Nagpal ✉️ [email protected] +31 6 2715 5643
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by applicable law.
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
