Item / Image Processing: Implementation Card & Payments
Role Overview – Common -
- Client-facing role requiring strong communication, requirements gathering, and independent solutioning ability
- Own and run small-scope projects end-to-end as both Project Manager and Technical Analyst
- Must work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live
Functional & Domain
- Strong financial industry and items processing domain knowledge across banking and payments
- Merchant and mobile distributed capture workflows — understanding of end-to-end deposit lifecycle
- ATM image deposit knowledge including capture, balancing, and exception handling
- Image Cash Letter (ICL) processing; Duplicate Detection configuration and management
- Familiarity with teller and distributed capture environments within banking institutions
Lead – Senior Roles
- Excellent merchant and mobile distributed capture domain knowledge across banking environments
- Deep understanding of teller and distributed capture workflows and deposit lifecycle management
- Item processing knowledge across capture channels — merchant, mobile, teller, and ATM
- Deposit settlement, balancing, and exception handling across distributed capture platforms
- Familiarity with banking ERP, check clearing, and remittance processing environments
Soft Skills ( Mandatory for all roles)
- Excellent written and verbal communication; strong training and documentation skills
- Ability to review client requirements and relay to appropriate technical resources where needed
- Manage client expectations, scope, and escalations through go-live and stabilization phases
- Lead client calls, training sessions, and on-site go-live and hyper care support
Print & Mail:
Job Role:
- Experienced implementation role involving responsibility for leading larger-scale projects or programs and providing mentorship and subject-matter expertise
Banking experience is a plus.
Inclusive of:
- Print & Mail Processing Fundamentals
- Composition & Output Tooling
- File Intake & Data Validation
- Print Floor & Insertion Processing Printer and Inserter capabilities and constraints
Good to Have
- Basic knowledge of SQL and Oracle
Key responsibilities:
- Troubleshoot, identify potential escalations, and alert management; analyze data, identify patterns or risks, and apply innovative thinking to solve problems
- Demonstrate an understanding of the industry that goes beyond mere competence with FIS systems
- Communicate detailed insights and implementation direction to the organization
- Provide communication on issues or complex information to a wide audience; lead FIS client calls during US work hours, EST time zone
- Independently manage projects demonstrating a high level of autonomy and judgment, often bringing structure to high degrees of ambiguity
- Manages complex tasks, improves processes, mentor juniors, contributes to design decisions
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
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