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TL-Cards & Payment Implementation

000681374822

Item / Image Processing: Implementation Card & Payments

Role Overview – Common -

  • Client-facing role requiring strong communication, requirements gathering, and independent solutioning ability
  • Own and run small-scope projects end-to-end as both Project Manager and Technical Analyst
  • Must work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live

Functional & Domain

  • Strong financial industry and items processing domain knowledge across banking and payments
  • Merchant and mobile distributed capture workflows — understanding of end-to-end deposit lifecycle
  • ATM image deposit knowledge including capture, balancing, and exception handling
  • Image Cash Letter (ICL) processing; Duplicate Detection configuration and management
  • Familiarity with teller and distributed capture environments within banking institutions

Lead – Senior Roles

  • Excellent merchant and mobile distributed capture domain knowledge across banking environments
  • Deep understanding of teller and distributed capture workflows and deposit lifecycle management
  • Item processing knowledge across capture channels — merchant, mobile, teller, and ATM
  • Deposit settlement, balancing, and exception handling across distributed capture platforms
  • Familiarity with banking ERP, check clearing, and remittance processing environments

Soft Skills ( Mandatory for all roles)

  • Excellent written and verbal communication; strong training and documentation skills
  • Ability to review client requirements and relay to appropriate technical resources where needed
  • Manage client expectations, scope, and escalations through go-live and stabilization phases
  • Lead client calls, training sessions, and on-site go-live and hyper care support

Print & Mail:

Job Role:

  • Experienced implementation role involving responsibility for leading larger-scale projects or programs and providing mentorship and subject-matter expertise

Banking experience is a plus.

Inclusive of:

  • Print & Mail Processing Fundamentals
  • Composition & Output Tooling
  • File Intake & Data Validation
  • Print Floor & Insertion Processing Printer and Inserter capabilities and constraints

Good to Have

  • Basic knowledge of SQL and Oracle

Key responsibilities:

  • Troubleshoot, identify potential escalations, and alert management; analyze data, identify patterns or risks, and apply innovative thinking to solve problems
  • Demonstrate an understanding of the industry that goes beyond mere competence with FIS systems
  • Communicate detailed insights and implementation direction to the organization
  • Provide communication on issues or complex information to a wide audience; lead FIS client calls during US work hours, EST time zone
  • Independently manage projects demonstrating a high level of autonomy and judgment, often bringing structure to high degrees of ambiguity
  • Manages complex tasks, improves processes, mentor juniors, contributes to design decisions

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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What I value most about working at Cognizant is the opportunity to innovate while delivering real business impact. My role allows me to combine strategy, technology, and collaboration across global teams, which makes every project meaningful. The support for continuous learning and innovation has been instrumental in my growth.
Beata Ogorzala Senior Event Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
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Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
Laura Reynaud Lead Counsel
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When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
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I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
Lucas Hoffman Consultant

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