AI Customer Engineer, Director
About the role
As an AI Customer Engineer, you will make an impact by leading client discovery, solution shaping, and AI-driven opportunity development that helps organizations realize tangible business value from GenAI and AI. You will be a valued member of Cognizant’s AI Sales Engineering organization and work closely with sales, industry specialists, design and engineering teams, and ecosystem partners to bring high-value AI use cases from ideation through deal closure.
In this role, you will:
- Lead early-stage discovery and art-of-the-possible ideation sessions, helping clients and account teams explore how GenAI and AI can address critical business challenges
- Translate ambiguous client needs into solution hypotheses, conceptual flows, and “north star” AI scenarios that articulate business impact and differentiation
- Shape end-to-end AI solution architectures, defining data, ML, integration patterns, and partner components
- Develop and present client-ready solution artifacts, including proposals, statements of work, architecture decks, value frameworks, and demo narratives
- Orchestrate cross-functional pursuit teams, ensuring alignment across sales, industry specialists, engineering, delivery, and ecosystem partners
- Guide opportunities through governance checkpoints and ensure smooth handoff to delivery teams with validated architectures and clear assumptions
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days per week in a client or Cognizant office in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Experience in AI/ML, GenAI, or solution architecture, with exposure to large language models and enterprise AI platforms
- Proven ability to lead structured discovery, ideation workshops, and technical deep dives with client stakeholders
- Demonstrated success shaping and progressing complex AI-driven opportunities, including proposals and solution design
- Strong understanding of enterprise data architectures, ML pipelines, cloud platforms, and system integration
- Ability to collaborate across sales, engineering, design, and delivery teams to influence outcomes
These will help you stand out
- Experience creating AI prototypes, MVPs, or proofs of concept during pursuit or pre-sales cycles
- Exposure to hyperscalers, AI platforms, and partner ecosystems
- Track record of orchestrating multi-disciplinary pursuit teams and managing solution trade-offs
- Strong storytelling skills that connect technical solutions to business value
- Background in AI consulting, sales engineering, or technical advisory roles
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical, dental, vision, and life insurance
- Paid holidays and paid time off
- 401(k) plan with employer contributions
- Long-term and short-term disability coverage
- Paid parental leave
- Employee Stock Purchase Plan
私たちについて：
コグニザント（NASDAQ: CTSH）は、AI builderおよびテクノロジーサービスプロバイダとして、AI投資を企業価値へとつなげるフルスタックのAIソリューションを提供しています。業界、業務プロセス、エンジニアリングに関する深い専門性を強みに、各企業固有のコンテキストをテクノロジーシステムに組み込み、人の力を最大限に引き出すとともに、具体的な成果の創出と、急速に変化する世界におけるグローバル企業の競争力維持を支援します。詳しくは、当社ウェブサイト www.cognizant.com をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
