Job Summary
The SME-Policy Servicing role involves managing and optimizing policy servicing processes within the Property & Casualty Insurance domain. The candidate will leverage their expertise in MS Office tools to ensure operational efficiency and accuracy. This hybrid role requires night shift availability and focuses on delivering impactful solutions to enhance customer satisfaction and business outcomes.
Responsibilities
Manage policy servicing operations with a focus on accuracy and compliance ensuring seamless execution of tasks.Utilize MS Office tools to create analyze and maintain reports presentations and documentation for policy servicing processes.Collaborate with cross-functional teams to streamline workflows and improve operational efficiency.Provide support in resolving policy servicing issues ensuring timely and effective solutions.Conduct detailed reviews of policy documents to ensure compliance with regulatory and company standards.Implement process improvements to enhance the quality and efficiency of policy servicing operations.Communicate effectively with stakeholders to provide updates address concerns and ensure alignment on objectives.Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.Ensure adherence to company policies and procedures while handling sensitive customer information.Stay updated on industry trends and best practices in Property & Casualty Insurance to bring innovative ideas to the team.Provide training and guidance to team members on MS Office tools and policy servicing processes.Support the development and execution of strategies to enhance customer satisfaction and retention.Maintain a high level of professionalism and integrity while working in a hybrid model during night shifts. QualificationsDemonstrate proficiency in MS Office tools including Excel Word and PowerPoint to perform daily tasks efficiently.Possess strong analytical skills to review and interpret policy documents and data accurately.Exhibit excellent communication skills to collaborate effectively with team members and stakeholders.Showcase knowledge of Property & Casualty Insurance domain as a nice-to-have skill to enhance understanding of policy servicing operations.Display attention to detail to ensure compliance and accuracy in all policy servicing activities.Bring problem-solving abilities to address operational challenges and implement effective solutions.
Certifications Required
Microsoft Office Specialist Certification Property & Casualty Insurance Certification (preferred)
コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。
Cognizantは機会均等雇用主です。応募および選考において、人種、肌の色、性別、宗教、信条、性的指向、性自認、国籍、障がい、遺伝情報、妊娠、退役軍人の地位、その他連邦法・州法・地方自治体の法律により保護されるいかなる特性に基づく差別も行いません。
