Deskside Support Engineer

Job summary

• GeoSpatial Analyst MAP role focused on delivering high quality geospatial data analysis and mapping solutions for enterprise clients while providing essential desktop support in a hybrid work model.
• The role involves transforming complex location based data into actionable insights that support business decisions and operational efficiency across multiple domains.

Responsibilities

• Analyze complex spatial datasets from multiple sources to produce accurate maps and location intelligence that enable data driven business decisions in various industries.
• Develop clear map visualizations and geospatial reports that communicate patterns trends and risks in a format that can be easily understood by technical and non technical stakeholders.
• Apply geospatial analysis techniques such as buffering overlay and spatial joins to evaluate relationships between locations and support scenario planning and site selection.
• Maintain and update geospatial databases by validating data quality resolving inconsistencies and documenting data lineage to ensure reliable analytics outputs.
• Configure and support desktop mapping tools and related software environments to ensure stable performance and smooth user experience for distributed teams.
• Provide remote desktop support for geospatial and productivity applications by diagnosing issues applying fixes and guiding users through best practices in a hybrid work setting.
• Collaborate with cross functional teams to understand business questions translate them into geospatial analysis tasks and deliver insights that align with organizational goals.
• Optimize geospatial workflows by automating repetitive tasks organizing templates and standardizing processes that reduce manual effort and improve delivery timelines.
• Document methods data sources assumptions and analysis steps in a structured manner to enable reproducibility and knowledge sharing across the analytics community.
• Support data governance activities by following security privacy and compliance guidelines when handling sensitive spatial information for internal and external clients.
• Coordinate with infrastructure and support teams to ensure desktops remote access tools and mapping platforms remain updated secure and compatible with organizational standards.
• Contribute to continuous improvement by identifying gaps in geospatial capabilities suggesting enhancements and experimenting with new tools that can expand analytical reach.
• Align daily work with the company purpose by focusing on geospatial solutions that improve community services optimize resource use and support sustainable development outcomes.

Qualifications

• Explain prior experience in geospatial analysis roles spanning three to seven years with a focus on transforming raw spatial data into meaningful business insights.
• Demonstrate strong hands on skills in desktop mapping tools and spatial data handling including tasks such as layer management projection handling and spatial querying.
• Describe experience in providing desktop support in remote or hybrid environments including troubleshooting software issues and guiding users through technical steps.
• Highlight knowledge of coordinate reference concepts geocoding processes and spatial data formats that support accurate integration of multiple datasets.
• Show familiarity with scripting or automation approaches that help streamline recurring geospatial tasks and improve consistency of analytical outputs.
• Emphasize clear communication skills for presenting maps dashboards and written reports to audiences with varying levels of technical understanding.
• Detail experience working with multidisciplinary teams such as operations planning and technology partners to ensure geospatial solutions address real world challenges.
• Outline comfort with standard productivity tools remote collaboration platforms and ticketing systems used to manage desktop support and analytics requests.
• Describe awareness of ethical considerations and regulatory expectations when handling location data including respect for privacy and appropriate data use.
• Highlight an attitude of continuous learning staying updated on emerging geospatial techniques desktop platforms and analytical methods that can enhance project outcomes.

コグニザントについて   
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。  

雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。

応募者は、対面またはビデオ会議による面接への参加を求められる場合があります。また、各面接の際に、現在有効な州政府または政府発行の身分証明書の提示を求められる場合があります。

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