Application SRE, Engineering Operations
Job Description:
- Utilize software engineering skills to automate software processes
- Review L1 technical guidance and support while developing and troubleshooting software systems based on alerts/escalations
- Use incident command methodologies to lead Subject Matter Experts as needed to provide advanced diagnostics and resolutions for a shorter mean time for restoration of each engineering issue
- Update runbooks, scripts, tools, & documentation for standard IT tasks and procedures
- Execute site reliability engineering (SRE) methodologies for continuous improvement of basic abilities to automate and develop application-specific software
- Provide support for product deployments while developing system engineering, software engineering, system integration, or distributed system architectures.
Responsibilities:
- Run common scripts without assistance.
- Determines gaps and areas for improvement within the system.
- Identifies areas for automation as a solution for processes in both the organization and application.
- Ability to leverage software development tools & principles to provide the team with capabilities to better understand, manage and triage issues impacting the business.
- Writes and reviews custom DML statements.
- Provides assistance to other team members by answering questions and writing/updating documentation.
- Proficient understanding of Single Sign-On related functionality.
- Proficient with writing advanced SQL queries to pull complex datasets.
- General understanding of the applications & services they primarily support.
- Clearly articulates problems on both technical and non-technical levels.
- Additional responsibilities, as required.
Experience and Skills:
- 4-year degree or equivalent work experience in software development or DevOps engineering.
- 2-4 years of hands-on experience in code (Python & Java preferred).
- 2-4 years of hands-on experience in orchestration and deployment technologies.
- Strong familiarity at working with web deployment technologies including hosted and cloud based.
- Proven track record of applying/recommending the appropriate solutions for issues.
- Proven track record of being able to resolve issues independently
- Strong English proficiency
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コグニザントについて
コグニザント（NASDAQ: CTSH）は、AI Builderおよびテクノロジーサービスプロバイダーとして、お客様にフルスタックのAIソリューションを構築することで、AI投資と企業価値を結ぶ架け橋となっています。業界、ビジネスプロセス、エンジニアリングに関する当社の深い専門知識を活かし、組織固有のビジネス環境をテクノロジー・システムに組み込みます。これにより、人間の可能性を最大限に引き出し、確かな成果を実現するとともに、急速に変化する世界においてグローバル企業が常に一歩先を行くための支援を行っています。 詳細については、cognizant.ai をご覧ください。
雇用に関する追加情報
本募集に記載されている報酬情報は、掲載日時点で正確なものです。Cognizantは、適用される法令に従い、いつでも本情報を変更する権利を留保します。
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