Job Summary
The role of SPE-Policy Servicing involves managing policy-related tasks with precision and efficiency. The candidate will utilize MS Office tools to ensure seamless operations and contribute to the Property & Casualty Insurance domain. This position requires night shift availability and offers a work-from-office model.
Responsibilities
- Manage policy servicing tasks with accuracy and ensure compliance with company standards and regulatory requirements.
- Utilize MS Office tools to create update and maintain policy documentation and reports effectively.
- Collaborate with internal teams to address policy-related inquiries and resolve issues promptly.
- Ensure timely processing of policy endorsements renewals and cancellations to meet client expectations.
- Analyze policy data to identify discrepancies and implement corrective actions to maintain data integrity.
- Provide support in preparing detailed reports and presentations for stakeholders using MS Office applications.
- Communicate effectively with clients and internal teams to ensure clarity and alignment on policy-related matters.
- Maintain a high level of confidentiality and professionalism while handling sensitive policy information.
- Stay updated on industry trends and best practices in Property & Casualty Insurance to enhance service delivery.
- Contribute to process improvement initiatives to optimize policy servicing workflows and reduce turnaround times.
- Ensure adherence to night shift schedules and maintain productivity levels in a work-from-office environment.
- Support the team in achieving service-level agreements and performance targets consistently.
- Demonstrate a proactive approach to problem-solving and decision-making in policy servicing tasks.
Qualifications
- Possess strong proficiency in MS Office tools including Word Excel and PowerPoint to perform daily tasks efficiently.
- Have a minimum of 3 years of experience in policy servicing or related roles with a maximum of 5 years of experience.
- Exhibit excellent communication skills to interact effectively with clients and internal teams.
- Nice to have experience in the Property & Casualty Insurance domain to bring added value to the role.
- Display strong analytical skills to identify and resolve policy discrepancies effectively.
- Show commitment to working night shifts and maintaining productivity in a work-from-office setup.
Certifications Required
Microsoft Office Specialist (MOS) certification is mandatory. Certification in Property & Casualty Insurance is a plus.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
