Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
Location: Oakville, ONSITE (5 times a week)
Infrastructure Service Delivery Manager will oversee the successful execution of projects, ensuring alignment with company goals and client expectations. With a focus on delivery management, the role requires a strategic approach to managing resources and timelines. The candidate will work in Client location, primarily during day shifts, and will not require travel.
About Cognizant’s CIS Practice:
Cognizant’s CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.
In this role, you will:
Coordinate project activities to ensure timely delivery and adherence to quality standards.
Collaborate with cross-functional teams to align project objectives with business goals.
Monitor project progress and implement corrective actions when necessary to maintain project trajectory.
Facilitate communication between stakeholders to ensure transparency and understanding of project status.
Develop and maintain project documentation to support project tracking and reporting.
Utilize delivery management tools to optimize resource allocation and project scheduling.
Assess project risks and develop mitigation strategies to minimize impact on project outcomes.
Provide guidance and support to team members to foster a collaborative and productive work environment.
Analyze project performance data to identify areas for improvement and implement best practices.
Ensure compliance with company policies and industry standards throughout project execution.
Engage with clients to understand their needs and expectations, ensuring satisfaction with project deliverables.
Drive continuous improvement initiatives to enhance delivery processes and increase efficiency.
Support the development of project budgets and monitor expenditures to ensure financial accountability.
What you will need to succeed:
- Demonstrate expertise in delivery management with a proven track record of successful project execution.
- Possess strong analytical skills to assess project performance and identify improvement opportunities.
- Exhibit excellent communication skills to facilitate stakeholder engagement and collaboration.
- Show proficiency in using project management tools and methodologies to optimize delivery processes.
- Have a solid understanding of industry standards and best practices in delivery management.
- Display the ability to lead cross-functional teams and drive project success.
- Bring experience in managing complex projects with multiple stakeholders and competing priorities
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is an onsite position based in Toronto, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Compensation: Annual salary between $100,000 - 120,000 is being offered for this role.
- Applications for this position are reviewed by our recruitment team without the use of artificial intelligence screening tools.
- Post closing date: Applications will be accepted until June 30, 2026.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
