Infrastructure Service Delivery Manager, Oakville, Ontario, Canada

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Location: Oakville, ONSITE (5 times a week)

Infrastructure Service Delivery Manager will oversee the successful execution of projects, ensuring alignment with company goals and client expectations. With a focus on delivery management, the role requires a strategic approach to managing resources and timelines. The candidate will work in Client location, primarily during day shifts, and will not require travel.

About Cognizant’s CIS Practice:

Cognizant’s CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.

In this role, you will:

Coordinate project activities to ensure timely delivery and adherence to quality standards.
Collaborate with cross-functional teams to align project objectives with business goals.
Monitor project progress and implement corrective actions when necessary to maintain project trajectory.
Facilitate communication between stakeholders to ensure transparency and understanding of project status.
Develop and maintain project documentation to support project tracking and reporting.
Utilize delivery management tools to optimize resource allocation and project scheduling.
Assess project risks and develop mitigation strategies to minimize impact on project outcomes.
Provide guidance and support to team members to foster a collaborative and productive work environment.
Analyze project performance data to identify areas for improvement and implement best practices.
Ensure compliance with company policies and industry standards throughout project execution.
Engage with clients to understand their needs and expectations, ensuring satisfaction with project deliverables.
Drive continuous improvement initiatives to enhance delivery processes and increase efficiency.
Support the development of project budgets and monitor expenditures to ensure financial accountability.

What you will need to succeed:

Demonstrate expertise in delivery management with a proven track record of successful project execution.

Possess strong analytical skills to assess project performance and identify improvement opportunities.
Exhibit excellent communication skills to facilitate stakeholder engagement and collaboration.
Show proficiency in using project management tools and methodologies to optimize delivery processes.
Have a solid understanding of industry standards and best practices in delivery management.
Display the ability to lead cross-functional teams and drive project success.
Bring experience in managing complex projects with multiple stakeholders and competing priorities

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is an onsite position based in Toronto, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Compensation: Annual salary between $100,000 - 120,000 is being offered for this role.

Applications for this position are reviewed by our recruitment team without the use of artificial intelligence screening tools.
Post closing date: Applications will be accepted until June 30, 2026.

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
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Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.