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Infrastructure Service Delivery Manager

00069245191

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Location: Oakville, ONSITE (5 times a week)

Infrastructure Service Delivery Manager will oversee the successful execution of projects, ensuring alignment with company goals and client expectations. With a focus on delivery management, the role requires a strategic approach to managing resources and timelines. The candidate will work in Client location, primarily during day shifts, and will not require travel.

About Cognizant’s CIS Practice:

Cognizant’s CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.

In this role, you will:

  • Coordinate project activities to ensure timely delivery and adherence to quality standards.

  • Collaborate with cross-functional teams to align project objectives with business goals.

  • Monitor project progress and implement corrective actions when necessary to maintain project trajectory.

  • Facilitate communication between stakeholders to ensure transparency and understanding of project status.

  • Develop and maintain project documentation to support project tracking and reporting.

  • Utilize delivery management tools to optimize resource allocation and project scheduling.

  • Assess project risks and develop mitigation strategies to minimize impact on project outcomes.

  • Provide guidance and support to team members to foster a collaborative and productive work environment.

  • Analyze project performance data to identify areas for improvement and implement best practices.

  • Ensure compliance with company policies and industry standards throughout project execution.

  • Engage with clients to understand their needs and expectations, ensuring satisfaction with project deliverables.

  • Drive continuous improvement initiatives to enhance delivery processes and increase efficiency.

  • Support the development of project budgets and monitor expenditures to ensure financial accountability.

What you will need to succeed:

  • Demonstrate expertise in delivery management with a proven track record of successful project execution.
  • Possess strong analytical skills to assess project performance and identify improvement opportunities.
  • Exhibit excellent communication skills to facilitate stakeholder engagement and collaboration.
  • Show proficiency in using project management tools and methodologies to optimize delivery processes.
  • Have a solid understanding of industry standards and best practices in delivery management.
  • Display the ability to lead cross-functional teams and drive project success.
  • Bring experience in managing complex projects with multiple stakeholders and competing priorities

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is an onsite position based in Toronto, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Compensation: Annual salary between $100,000 - 120,000 is being offered for this role.

  • Applications for this position are reviewed by our recruitment team without the use of artificial intelligence screening tools.
  • Post closing date: Applications will be accepted until June 30, 2026.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

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