*Please note, this role is not able to offer visa transfer or sponsorship now or in the future
As a Quadient lead you will make an impact as the primary point of contact for all quadient domain-related queries and issues. You will be a valued member of the team and work collaboratively with management, team members and client.
Based on this role’s business requirements, this is an onsite position, it will require you to be onsite as well as on call on the weekends. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Location: Mississauga, Ontario (Hybrid)
Role & Responsibilities:
- Design customer communications and document processing workflows using Quadient Inspire. (Designer, Interactive & Inspire Automation / Scaler)
- Strong expertise in Quadient interactive is must. The role will be primarily focused on Quadient Interactive, with the majority of day‑to‑day activities centered on authoring, managing, and supporting content within the Interactive platform.
- Develop and configure Quadient Inspire applications and templates to ensure efficient and effective document production.
- Write, maintain, and optimize scripts and code to automate document processing and data extraction tasks utilizing configuration driven design methodologies.
- Conduct thorough testing and debugging of Quadient Inspire solutions to ensure high-quality and error-free output.
- Troubleshoot and resolve issues related to document composition, formatting, data integration, and output generation.
- Integrate Quadient Inspire with other systems and platforms, such as CRM, ERP, or other content management systems.
- Provide guidance and support to end-users on Quadient Inspire functionalities, best practices, and troubleshooting.
- Identify process improvement opportunities and propose innovative solutions to enhance efficiency and effectiveness.
- Maintain documentation and version control of Quadient Inspire applications, templates, and configurations.
Required Skills:
- 8 + years of relevant work experience
- Strong background in Quadient Inspire implementation and development.
- In-depth knowledge and hands-on experience with Quadient Inspire Designer, Inspire Automation or Scaler, and Interactive modules.
- Proficiency in scripting and coding languages used in Quadient Inspire, such as Groovy, JavaScript, XML, JSON, SQL.
- Strong understanding of document composition, data extraction, and document management concepts.
- Experience with data integration and data mapping using Quadient Inspire or similar tools.
- Familiarity with postal regulations and best practices in mail preparation and output generation.
- Strong communication and interpersonal skills to communicate concepts to both technical and non-technical audiences.
- Knowledge of other customer communications platforms or document management systems.
- Familiarity with Agile methodologies and project management tools is desirable.
- Self-motivated and proactive, with a continuous improvement mindset.
The annual salary for this position is between $74,250 – $117,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
