Greetings from Cognizant!
Candidate with US Payroll,BPO Operations background interested in helpdesk roles can apply.
Designation: Sales Compensation Analyst (SPE)
Reporting Manager: Sales Compensation Lead (TL)
Location: Bangalore, India
Work Mode: Work from Office
Shift: Rotational(75% of Night shift)(Travel arrangements will be there)
As a Global Sales Compensation Analyst, you will be responsible for supporting the needs of a Global Business Organization through management of commissions system and reporting. You will play an integral role in maintaining calculation rules in the commissions system; supporting system changes during new fiscal year setup and throughout the year; reviewing commission calculations and payments on a monthly basis; answering field/Sales Rep queries for any Sales Compensation related questions via email, chat & calls; providing reconciliations as needed and assisting in UATs when required.
Responsibilities
- Triage, investigate, resolve issues and close tickets submitted through Helpdesk working with cross-functional teams, including Sales, Finance, and BI teams to ensure timely and accurate reporting of attainment.
- Perform participant audit in Callidus to ensure Participant Data matches Workday accurately.
- Participate in UAT during the year to ensure systems are configured based on Sales Credit rules.
- Perform Attainment/Achievement and Payout audits to ensure Sales Participant is receiving sales attainment as intended based on Sales Crediting Rules, Comp System configuration on bonus calculation is accurate and policies are being applied as per General Terms and Conditions.
- Technical support for internal workflow applications and sales tools (e.g., Salesforce, PLX, etc.) and ad-hoc analytics requests.
- Troubleshoot, escalate and respond to support requests within
- Calculate the attainment at the end of every quarter and submit it to payroll.
- BA/BS or equivalent degree in Business, Finance, Economics, Statistics or data related field.
- Upto 2 years experience in Sales compensation administration, particularly with hands-on experience on comp tools (Anaplan, Callidus/SAP, OIC, Xactly, Salesforce).
- Experience with CRM tools and case management.
- Knowledge of Google Workspace, preferred Google sheets.
- Strong attention to detail.
- Ability to effectively communicate and influence at sales executive level.
- Strong analytical and modeling skills; experience in working with large datasets.
- Ability to self-direct work in a dynamic, fast paced environment.
- Ability to work in a deadline driven environment, work cross functionally with various teams and multi-task.
- Ability to work independently and be resourceful in ambiguous situations
- Experience creating SQL scripts to extract quantitative data.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
