Job Summary
We are seeking a skilled IT Desktop Engineer with a strong background in desktop support and IT infrastructure management. The ideal candidate will have extensive experience in troubleshooting hardware and software issues, managing desktop environments, and providing exceptional technical support to end-users. This role requires a proactive individual who can work independently and collaboratively within a team to ensure the smooth operation of our IT systems.
Responsibilities
Provide technical support for desktop, laptop, and mobile devices.
Troubleshoot and resolve hardware and software issues.
Install, configure, and maintain operating systems and applications.
Manage user accounts and permissions.
Perform regular system updates and backups.
Ensure security compliance and implement best practices.
Collaborate with IT team members to improve system performance and reliability.
Document technical procedures and solutions.
Educational Qualification
Bachelor’s degree in computer science, Information Technology, or related field.
Minimum of 3 years of experience in desktop support or IT engineering.
Proficiency in Windows, macOS, and Linux operating systems.
Strong knowledge of networking protocols and hardware.
Excellent problem-solving and communication skills.
Ability to work independently and as part of a team.
Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are a plus.
Essential Skills
Operating Systems: Proficiency in Windows, macOS
Networking: Understanding networking protocols, hardware, and troubleshooting network issues.
Software Management: Installing, configuring, and maintaining various software applications.
Hardware Knowledge: Familiarity with computer hardware components and peripherals.
Backup and Recovery: Implementing and managing backup solutions to ensure data integrity.
We offer:
- Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
- Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks,
- Open-minded and multinational environment,
- Opportunity to be part of a global organization focused on development,
- Professional development and clear career path,
- Training & development opportunities including language courses.
For more information about us, visit Cognizant Poland.
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We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
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What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.