Job Summary
Identity Access Management IAM Operational Analyst Role This role is a highly operational production facing position that provides critical day to day support for Ameriprise Bank FSBs Identity and Access Management IAM program The position is responsible for the accurate timely and auditable execution of access management processes that directly support bank operations regulatory compliance and risk management The role operates in a heavily audited environment requiring consistent adherence
Responsibilities
- Job Description Identity Access Management IAM Operational Analyst Role
- This role is a highly operational production facing position that provides critical day to day support for Ameriprise Bank FSBs Identity and Access Management IAM program
- The position is responsible for the accurate timely and auditable execution of access management processes that directly support bank operations regulatory compliance and risk management
- The role operates in a heavily audited environment requiring consistent adherence to documented procedures strong attention to detail and a clear understanding of control requirements
- Accuracy repeatability and process discipline are essential as the work directly impacts user access security posture and audit outcomes
- To be successful the individual must demonstrate excellent communication skills a high degree of personal accountability and the ability to work independently with minimal oversight
- This role requires a self motivated professional who takes ownership of daily operational outcomes proactively manages workload and communicates clearly and effectively with both technical and business partners
- While the role is operational in nature it also functions as a Business Systems Analyst supporting and enhancing internal tools used to execute IAM processes efficiently consistently and at scale
- Core Operational Responsibilities Execute daily access management operations across approximately 80 Ameriprise Bank applications
- Perform daily retrieval validation and reconciliation of user data from 52 external vendor systems
- Create modify and remove user accounts in accordance with approved access requests and documented procedures
- Perform expedited password resets to support business continuity and incident response
- Ensure all activities meet audit compliance and control requirements
- Maintain and update process and procedural documentation clearly communicating changes and expectations
- Create and maintain integration and operational documentation for internally developed tools
- Identify operational gaps inefficiencies or control weaknesses and take personal ownership in recommending and driving improvements
- Knowledge Experience Success Characteristics Minimum 2 years of experience in an operational IAM security or IT support role
- Demonstrated ability to work independently prioritize daily operational tasks and meet deadlines without constant direction
- Strong sense of personal accountability for accuracy completeness and audit readiness of work products
- Excellent written and verbal communication skills particularly for procedural documentation stakeholder updates and audit support
- Experience documenting operational processes using BPMN 20
- Working knowledge of ITSM processes and operational support models
- Handson experience with Microsoft Access Excel SharePoint Power Automate and Power Applications
- PowerShell Python Experience working with ServiceNow in an operational or ITSM capacity
Certifications Required
No
Primary skill: Identity and Access Management (IAM), Identity Mgmt & Governance, IdentityManager, Privilege Access Managment
Secondary skill: Microsoft Access, Excel, SharePoint, Power Automate and Power Applications, PowerShell Python
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a onsite position at Minneapolis – MN open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
NOTE:
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation:
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.