Job Summary
Identity Access Management IAM Operational Analyst Role This role is a highly operational production facing position that provides critical day to day support for Ameriprise Bank FSBs Identity and Access Management IAM program The position is responsible for the accurate timely and auditable execution of access management processes that directly support bank operations regulatory compliance and risk management The role operates in a heavily audited environment requiring consistent adherence
Responsibilities
- Job Description Identity Access Management IAM Operational Analyst Role
- This role is a highly operational production facing position that provides critical day to day support for Ameriprise Bank FSBs Identity and Access Management IAM program
- The position is responsible for the accurate timely and auditable execution of access management processes that directly support bank operations regulatory compliance and risk management
- The role operates in a heavily audited environment requiring consistent adherence to documented procedures strong attention to detail and a clear understanding of control requirements
- Accuracy repeatability and process discipline are essential as the work directly impacts user access security posture and audit outcomes
- To be successful the individual must demonstrate excellent communication skills a high degree of personal accountability and the ability to work independently with minimal oversight
- This role requires a self motivated professional who takes ownership of daily operational outcomes proactively manages workload and communicates clearly and effectively with both technical and business partners
- While the role is operational in nature it also functions as a Business Systems Analyst supporting and enhancing internal tools used to execute IAM processes efficiently consistently and at scale
- Core Operational Responsibilities Execute daily access management operations across approximately 80 Ameriprise Bank applications
- Perform daily retrieval validation and reconciliation of user data from 52 external vendor systems
- Create modify and remove user accounts in accordance with approved access requests and documented procedures
- Perform expedited password resets to support business continuity and incident response
- Ensure all activities meet audit compliance and control requirements
- Maintain and update process and procedural documentation clearly communicating changes and expectations
- Create and maintain integration and operational documentation for internally developed tools
- Identify operational gaps inefficiencies or control weaknesses and take personal ownership in recommending and driving improvements
- Knowledge Experience Success Characteristics Minimum 2 years of experience in an operational IAM security or IT support role
- Demonstrated ability to work independently prioritize daily operational tasks and meet deadlines without constant direction
- Strong sense of personal accountability for accuracy completeness and audit readiness of work products
- Excellent written and verbal communication skills particularly for procedural documentation stakeholder updates and audit support
- Experience documenting operational processes using BPMN 20
- Working knowledge of ITSM processes and operational support models
- Handson experience with Microsoft Access Excel SharePoint Power Automate and Power Applications
- PowerShell Python Experience working with ServiceNow in an operational or ITSM capacity
Certifications Required
No
Primary skill: Identity and Access Management (IAM), Identity Mgmt & Governance, IdentityManager, Privilege Access Managment
Secondary skill: Microsoft Access, Excel, SharePoint, Power Automate and Power Applications, PowerShell Python
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a onsite position at Minneapolis – MN open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
NOTE:
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation:
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant (NASDAQ: CTSH) es arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.