Job Summary
Identity Access Management IAM Operational Analyst Role This role is a highly operational production facing position that provides critical day to day support for Ameriprise Bank FSBs Identity and Access Management IAM program The position is responsible for the accurate timely and auditable execution of access management processes that directly support bank operations regulatory compliance and risk management The role operates in a heavily audited environment requiring consistent adherence
Responsibilities
- Job Description Identity Access Management IAM Operational Analyst Role
- This role is a highly operational production facing position that provides critical day to day support for Ameriprise Bank FSBs Identity and Access Management IAM program
- The position is responsible for the accurate timely and auditable execution of access management processes that directly support bank operations regulatory compliance and risk management
- The role operates in a heavily audited environment requiring consistent adherence to documented procedures strong attention to detail and a clear understanding of control requirements
- Accuracy repeatability and process discipline are essential as the work directly impacts user access security posture and audit outcomes
- To be successful the individual must demonstrate excellent communication skills a high degree of personal accountability and the ability to work independently with minimal oversight
- This role requires a self motivated professional who takes ownership of daily operational outcomes proactively manages workload and communicates clearly and effectively with both technical and business partners
- While the role is operational in nature it also functions as a Business Systems Analyst supporting and enhancing internal tools used to execute IAM processes efficiently consistently and at scale
- Core Operational Responsibilities Execute daily access management operations across approximately 80 Ameriprise Bank applications
- Perform daily retrieval validation and reconciliation of user data from 52 external vendor systems
- Create modify and remove user accounts in accordance with approved access requests and documented procedures
- Perform expedited password resets to support business continuity and incident response
- Ensure all activities meet audit compliance and control requirements
- Maintain and update process and procedural documentation clearly communicating changes and expectations
- Create and maintain integration and operational documentation for internally developed tools
- Identify operational gaps inefficiencies or control weaknesses and take personal ownership in recommending and driving improvements
- Knowledge Experience Success Characteristics Minimum 2 years of experience in an operational IAM security or IT support role
- Demonstrated ability to work independently prioritize daily operational tasks and meet deadlines without constant direction
- Strong sense of personal accountability for accuracy completeness and audit readiness of work products
- Excellent written and verbal communication skills particularly for procedural documentation stakeholder updates and audit support
- Experience documenting operational processes using BPMN 20
- Working knowledge of ITSM processes and operational support models
- Handson experience with Microsoft Access Excel SharePoint Power Automate and Power Applications
- PowerShell Python Experience working with ServiceNow in an operational or ITSM capacity
Certifications Required
No
Primary skill: Identity and Access Management (IAM), Identity Mgmt & Governance, IdentityManager, Privilege Access Managment
Secondary skill: Microsoft Access, Excel, SharePoint, Power Automate and Power Applications, PowerShell Python
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a onsite position at Minneapolis – MN open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
NOTE:
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation:
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
La communauté Cognizant :
Nous sommes une équipe de professionnels dont les membres s'apprécient et se soutiennent mutuellement. Nos collaborateurs sont les garants d'un lieu de travail dynamique, collaboratif et inclusif où chacun peut s'épanouir.
- Cognizant est une communauté mondiale qui compte plus de 300 000+ collaborateurs dans le monde entier.
- Nous ne nous contentons pas de rêver de façons idéales, nous apportons des améliorations concrêtes
- Nous prenons soin de nos collaborateurs, de nos clients, de notre entreprise, de nos communautés et du climat, en faisant ce qui est juste.
- Nous favorisons un environnement innovant où vous pouvez construire le plan de carrière qui vous convient.
À propos de nous :
Cognizant (NASDAQ : CTSH) est un concepteur d’IA et un fournisseur de services technologiques. Avec notre gamme de solutions IA full-stack, nous accompagnons nos clients au carrefour de l’investissement dans l’IA et de la valeur ajoutée. Notre grande expertise sectorielle, des processus et de l’ingénierie nous permet de convertir le contexte propre à chaque entreprise en systèmes technologiques amplificateurs du potentiel humain, générateurs de résultats tangibles et garants de l’avantage des acteurs internationaux dans un monde en constante évolution. Découvrez notre méthode sur www.cognizant.com ou suivez @cognizant.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Mentions légales :
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.