We are looking for a skilled QA Engineer with Airline Operations experience, specializing in IROPS (Irregular Operations) systems — someone who understands real-world disruption scenarios and can ensure high-quality, reliable solutions for critical airline workflows.
✈️ What You’ll Work On
- Testing systems that manage flight disruptions, cancellations, and rebooking
- Validating passenger reaccommodation, crew recovery, and delay management flows
- Ensuring seamless operations across airport, operations control, and IT teams during critical scenarios
✅ Must-Have Skills
- 3+ years in Airline Operations QA with IROPS expertise
- Strong experience in:
- Passenger reaccommodation & crew recovery testing
- Flight disruption workflows
- Hands-on experience with:
- GDS / PSS platforms (Amadeus Altéa preferred)
- NDC / IATA standards
- Expertise in:
- E2E Functional Testing, SIT, UAT
- Strong coordination with Ops Control, Airport & IT teams
- Excellent skills in defect triage, RCA & stakeholder reporting
Technical Skills
- API/functional validation of airline workflows
- Knowledge of Amadeus, Sabre, or Travelport systems
- Understanding of Passenger Service Systems (PSS)
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
