We are looking for a skilled QA Engineer with Airline Operations experience, specializing in IROPS (Irregular Operations) systems — someone who understands real-world disruption scenarios and can ensure high-quality, reliable solutions for critical airline workflows.
- 3 plus years in airline ops QA; deep expertise in IROPS — flight disruptions, cancellations, rebooking flows
- Hands-on testing of passenger reaccommodation, crew recovery, airport ops, and delay management systems
- Proficient in GDS/PSS platforms (Amadeus Altéa or similar); familiar with NDC/IATA disruption standards
- Functional testing focus: E2E scenario coverage, UAT, SIT;
- Experience coordinating with Ops Control, Airport teams & IT in time-critical disruption simulation environments
- Strong defect triage, root cause analysis, and stakeholder reporting during live disruption drill scenarios
- Test automation skills (Selenium/Playwright/REST Assured) for regression of IROPS workflows — secondary skill
- Exposure to load behavior of IROPS systems during disruption peaks with Non-Functional Performance Testing experience – nice to have
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
