Salesforce QA Engineer
About the role
As a Salesforce QA Engineer, you will make an impact by ensuring the quality, reliability, and performance of Salesforce solutions delivered across the Phoenix program. You will be a valued member of the delivery team and work collaboratively with Business Analysts, Developers, Scrum Masters, Product Owners, implementation partners, and business stakeholders to validate functional and non-functional requirements and ensure all deliverables meet defined quality standards.
In this role, you will:
- Define and implement test strategies covering functional, integration, regression, end-to-end, SIT, UAT, and release validation testing.
- Design, develop, and execute detailed test cases, test scripts, and test scenarios for Salesforce configurations, integrations, and custom components.
- Identify, track, manage, and support the resolution of defects while performing root cause analysis and driving continuous quality improvements.
- Validate integrations between Salesforce and external systems, ensuring data accuracy, completeness, and consistency across platforms.
- Contribute to test automation initiatives, CI/CD integration, quality reporting, and continuous testing practices across Agile delivery cycles.
Work Model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position in Washington DC. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Proven experience in QA/testing roles within Salesforce implementations.
- Strong understanding of Salesforce platform components and testing methodologies.
- Experience with functional, integration, regression, end-to-end, and User Acceptance Testing (UAT) in Agile environments.
- Experience using test management and defect tracking tools such as Azure DevOps, Jira, or equivalent platforms.
- Strong analytical, problem-solving, collaboration, and communication skills with a focus on delivering high-quality outcomes.
These will help you stand out
- Experience supporting Salesforce CRM, External Portal, and Project Processing solutions.
- Experience validating integrations involving APIs, middleware, and external data interfaces.
- Experience with test automation frameworks and automated testing within CI/CD pipelines.
- Knowledge of quality metrics reporting, including test coverage, defect density, and defect leakage tracking.
- Proactive approach to defect prevention, risk mitigation, and continuous improvement of QA processes.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Applications will be accepted until October 15, 2026
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation
The annual salary for this position is between $84.000pa - $115,000pa depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
