Salesforce QA Engineer
About the role
As a Salesforce QA Engineer, you will make an impact by ensuring the quality, reliability, and performance of Salesforce solutions delivered across the Phoenix program. You will be a valued member of the delivery team and work collaboratively with Business Analysts, Developers, Scrum Masters, Product Owners, implementation partners, and business stakeholders to validate functional and non-functional requirements and ensure all deliverables meet defined quality standards.
In this role, you will:
- Define and implement test strategies covering functional, integration, regression, end-to-end, SIT, UAT, and release validation testing.
- Design, develop, and execute detailed test cases, test scripts, and test scenarios for Salesforce configurations, integrations, and custom components.
- Identify, track, manage, and support the resolution of defects while performing root cause analysis and driving continuous quality improvements.
- Validate integrations between Salesforce and external systems, ensuring data accuracy, completeness, and consistency across platforms.
- Contribute to test automation initiatives, CI/CD integration, quality reporting, and continuous testing practices across Agile delivery cycles.
Work Model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position in Washington DC. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Proven experience in QA/testing roles within Salesforce implementations.
- Strong understanding of Salesforce platform components and testing methodologies.
- Experience with functional, integration, regression, end-to-end, and User Acceptance Testing (UAT) in Agile environments.
- Experience using test management and defect tracking tools such as Azure DevOps, Jira, or equivalent platforms.
- Strong analytical, problem-solving, collaboration, and communication skills with a focus on delivering high-quality outcomes.
These will help you stand out
- Experience supporting Salesforce CRM, External Portal, and Project Processing solutions.
- Experience validating integrations involving APIs, middleware, and external data interfaces.
- Experience with test automation frameworks and automated testing within CI/CD pipelines.
- Knowledge of quality metrics reporting, including test coverage, defect density, and defect leakage tracking.
- Proactive approach to defect prevention, risk mitigation, and continuous improvement of QA processes.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Applications will be accepted until October 15, 2026
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation
The annual salary for this position is between $84.000pa - $115,000pa depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
