Salesforce QA Engineer, Washington, District of Columbia, United States

Salesforce QA Engineer

About the role

As a Salesforce QA Engineer, you will make an impact by ensuring the quality, reliability, and performance of Salesforce solutions delivered across the Phoenix program. You will be a valued member of the delivery team and work collaboratively with Business Analysts, Developers, Scrum Masters, Product Owners, implementation partners, and business stakeholders to validate functional and non-functional requirements and ensure all deliverables meet defined quality standards.

In this role, you will:

Define and implement test strategies covering functional, integration, regression, end-to-end, SIT, UAT, and release validation testing.
Design, develop, and execute detailed test cases, test scripts, and test scenarios for Salesforce configurations, integrations, and custom components.
Identify, track, manage, and support the resolution of defects while performing root cause analysis and driving continuous quality improvements.
Validate integrations between Salesforce and external systems, ensuring data accuracy, completeness, and consistency across platforms.
Contribute to test automation initiatives, CI/CD integration, quality reporting, and continuous testing practices across Agile delivery cycles.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position in Washington DC. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

Proven experience in QA/testing roles within Salesforce implementations.
Strong understanding of Salesforce platform components and testing methodologies.
Experience with functional, integration, regression, end-to-end, and User Acceptance Testing (UAT) in Agile environments.
Experience using test management and defect tracking tools such as Azure DevOps, Jira, or equivalent platforms.
Strong analytical, problem-solving, collaboration, and communication skills with a focus on delivering high-quality outcomes.

These will help you stand out

Experience supporting Salesforce CRM, External Portal, and Project Processing solutions.
Experience validating integrations involving APIs, middleware, and external data interfaces.
Experience with test automation frameworks and automated testing within CI/CD pipelines.
Knowledge of quality metrics reporting, including test coverage, defect density, and defect leakage tracking.
Proactive approach to defect prevention, risk mitigation, and continuous improvement of QA processes.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Applications will be accepted until October 15, 2026

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Salary and Other Compensation

The annual salary for this position is between $84.000pa - $115,000pa depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.

Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.