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Technical Lead SharePoint/.NET Application Support

00070504353

Technical Lead SharePoint/.NET Application Support leads complex development and application maintenance activities for SharePoint and Microsoft technology solutions. The role combines hands-on engineering, L2/L3 production support, technical mentoring, and ownership of critical incidents, service requests, change requests, and problem requests.

Key Responsibilities:

  • SOLUTION DELIVERY & TECHNICAL LEADERSHIP
    • Lead end-to-end solution design and implementation using SharePoint, ASP.NET, ASP, SQL Server, and SQL.
    • Develop secure, scalable SharePoint portals, workflows, document management, and collaboration solutions.
    • Provide technical direction, mentoring, coding standards, design reviews, and code-quality governance.
    • Optimize application and database performance through query tuning, indexing, and design improvements.
    • Coordinate testing, releases, deployments, documentation, and knowledge transfer with stakeholders.
  • APPLICATION MAINTENANCE & SUPPORT
    • Provide end-to-end application maintenance and production support for SharePoint, ASP.NET, ASP related applications.
    • Handle incidents through triage, diagnosis, recovery, resolution, closure, RCA, and stakeholder communication.
    • Fulfil service requests through assessment, prioritization, tracking, implementation, and timely closure.
    • Manage change requests covering impact assessment, estimation, approvals, testing, deployment, and validation.
    • Drive problem requests through trend analysis, root-cause identification, known-error management, and permanent fixes.
  • Operational & Governance Expectations
    • Monitor application availability, health, performance, operational KPIs, and SLA compliance; proactively address risks and recurring issues.
    • Collaborate with business, infrastructure, database, security, QA, operations, and vendor teams to resolve production issues and deliver approved changes.
    • Maintain support runbooks, troubleshooting guides, solution documentation, knowledge articles, and audit-ready records.
    • Promote security, data privacy, regulatory compliance, automation, continuous service improvement, and minimal business disruption.

Required Skills:

  • Bachelor's degree in Computer Science, IT, Engineering, or related discipline.
  • 8-10 years in enterprise application development, maintenance, support, and technical leadership.
  • Life Insurance domain exposure is preferred.
  • Technical: SharePoint Online/Server; ASP.NET; ASP; SQL Server; SQL; architecture; performance tuning; security.
  • Service Management: Incident, service request, change, problem, release, deployment, RCA, SLA, and knowledge management.
  • Leadership: Technical mentoring; stakeholder management; client focus; communication; planning; accountability; continuous improvement

We offer:

  • Encouraging working atmosphere, engaging activities and extra benefits (e.g. additional medical insurance (covers gym subscription), team events, outreach activities, and other)
  • Hybrid work model (work from Vilnius or Kaunas office 3 times per week)
  • Open, modern and ergonomic work environment when working from the office with multicultural community
  • Opportunity to grow both professionally and personally and continuously develop within the domain
  • Salary offer for the candidate is determined based on the predefined salary ranges for the position and depends on the level of competence and experience of the candidate.

Only suitable candidates will be contacted within 7 days from application.

Stay up to date with our website https://www.cognizant.com/lt/en

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
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The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
1 (2)
Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer

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