Technical Lead SharePoint/.NET Application Support leads complex development and application maintenance activities for SharePoint and Microsoft technology solutions. The role combines hands-on engineering, L2/L3 production support, technical mentoring, and ownership of critical incidents, service requests, change requests, and problem requests.
Key Responsibilities:
- SOLUTION DELIVERY & TECHNICAL LEADERSHIP
• Lead end-to-end solution design and implementation using SharePoint, ASP.NET, ASP, SQL Server, and SQL.
• Develop secure, scalable SharePoint portals, workflows, document management, and collaboration solutions.
• Provide technical direction, mentoring, coding standards, design reviews, and code-quality governance.
• Optimize application and database performance through query tuning, indexing, and design improvements.
• Coordinate testing, releases, deployments, documentation, and knowledge transfer with stakeholders. - APPLICATION MAINTENANCE & SUPPORT
• Provide end-to-end application maintenance and production support for SharePoint, ASP.NET, ASP related applications.
• Handle incidents through triage, diagnosis, recovery, resolution, closure, RCA, and stakeholder communication.
• Fulfil service requests through assessment, prioritization, tracking, implementation, and timely closure.
• Manage change requests covering impact assessment, estimation, approvals, testing, deployment, and validation.
• Drive problem requests through trend analysis, root-cause identification, known-error management, and permanent fixes. - Operational & Governance Expectations
• Monitor application availability, health, performance, operational KPIs, and SLA compliance; proactively address risks and recurring issues.
• Collaborate with business, infrastructure, database, security, QA, operations, and vendor teams to resolve production issues and deliver approved changes.
• Maintain support runbooks, troubleshooting guides, solution documentation, knowledge articles, and audit-ready records.
• Promote security, data privacy, regulatory compliance, automation, continuous service improvement, and minimal business disruption.
Required Skills:
- Bachelor's degree in Computer Science, IT, Engineering, or related discipline.
- 8-10 years in enterprise application development, maintenance, support, and technical leadership.
- Life Insurance domain exposure is preferred.
- Technical: SharePoint Online/Server; ASP.NET; ASP; SQL Server; SQL; architecture; performance tuning; security.
- Service Management: Incident, service request, change, problem, release, deployment, RCA, SLA, and knowledge management.
- Leadership: Technical mentoring; stakeholder management; client focus; communication; planning; accountability; continuous improvement
We offer:
- Encouraging working atmosphere, engaging activities and extra benefits (e.g. additional medical insurance (covers gym subscription), team events, outreach activities, and other)
- Hybrid work model (work from Vilnius or Kaunas office 3 times per week)
- Open, modern and ergonomic work environment when working from the office with multicultural community
- Opportunity to grow both professionally and personally and continuously develop within the domain
- Salary offer for the candidate is determined based on the predefined salary ranges for the position and depends on the level of competence and experience of the candidate.
Only suitable candidates will be contacted within 7 days from application.
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Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
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Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
