Technical Lead SharePoint/.NET Application Support leads complex development and application maintenance activities for SharePoint and Microsoft technology solutions. The role combines hands-on engineering, L2/L3 production support, technical mentoring, and ownership of critical incidents, service requests, change requests, and problem requests.
Key Responsibilities:
- SOLUTION DELIVERY & TECHNICAL LEADERSHIP
• Lead end-to-end solution design and implementation using SharePoint, ASP.NET, ASP, SQL Server, and SQL.
• Develop secure, scalable SharePoint portals, workflows, document management, and collaboration solutions.
• Provide technical direction, mentoring, coding standards, design reviews, and code-quality governance.
• Optimize application and database performance through query tuning, indexing, and design improvements.
• Coordinate testing, releases, deployments, documentation, and knowledge transfer with stakeholders. - APPLICATION MAINTENANCE & SUPPORT
• Provide end-to-end application maintenance and production support for SharePoint, ASP.NET, ASP related applications.
• Handle incidents through triage, diagnosis, recovery, resolution, closure, RCA, and stakeholder communication.
• Fulfil service requests through assessment, prioritization, tracking, implementation, and timely closure.
• Manage change requests covering impact assessment, estimation, approvals, testing, deployment, and validation.
• Drive problem requests through trend analysis, root-cause identification, known-error management, and permanent fixes. - Operational & Governance Expectations
• Monitor application availability, health, performance, operational KPIs, and SLA compliance; proactively address risks and recurring issues.
• Collaborate with business, infrastructure, database, security, QA, operations, and vendor teams to resolve production issues and deliver approved changes.
• Maintain support runbooks, troubleshooting guides, solution documentation, knowledge articles, and audit-ready records.
• Promote security, data privacy, regulatory compliance, automation, continuous service improvement, and minimal business disruption.
Required Skills:
- Bachelor's degree in Computer Science, IT, Engineering, or related discipline.
- 8-10 years in enterprise application development, maintenance, support, and technical leadership.
- Life Insurance domain exposure is preferred.
- Technical: SharePoint Online/Server; ASP.NET; ASP; SQL Server; SQL; architecture; performance tuning; security.
- Service Management: Incident, service request, change, problem, release, deployment, RCA, SLA, and knowledge management.
- Leadership: Technical mentoring; stakeholder management; client focus; communication; planning; accountability; continuous improvement
We offer:
- Encouraging working atmosphere, engaging activities and extra benefits (e.g. additional medical insurance (covers gym subscription), team events, outreach activities, and other)
- Hybrid work model (work from Vilnius or Kaunas office 3 times per week)
- Open, modern and ergonomic work environment when working from the office with multicultural community
- Opportunity to grow both professionally and personally and continuously develop within the domain
- Salary offer for the candidate is determined based on the predefined salary ranges for the position and depends on the level of competence and experience of the candidate.
Only suitable candidates will be contacted within 7 days from application.
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À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.
