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Senior Business Systems Analyst (Hybrid)

00070993751

Senior Business Systems Analyst

About the role

As a Senior Business Systems Analyst, you will make an impact by bridging business needs and technology solutions within customer identity and access management (CIAM) and digital authentication initiatives. You will be a valued member of the application development and delivery team and work collaboratively with business stakeholders, architects, engineers, security teams, and client partners to deliver secure, scalable identity solutions.

In this role, you will

  • Partner with business and technical stakeholders to gather, analyze, and document business, functional, and technical requirements.
  • Translate business objectives into clear functional specifications, user stories, and solution requirements.
  • Facilitate requirements workshops, stakeholder discussions, and Agile ceremonies to drive project delivery.
  • Support the design and implementation of identity and access management capabilities including MFA, SSO, SAML, and OIDC-based solutions.
  • Collaborate with engineering, security, and architecture teams to identify solution gaps, recommend improvements, and support system integration initiatives.
  • Analyze APIs and RESTful services to ensure successful integration between applications and identity platforms.
  • Assist in troubleshooting business and technical issues, conducting root cause analysis, and optimizing processes for enhanced user experience.
  • Ensure requirements and solutions align with security standards, governance frameworks, and organizational best practices.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 days per week in a client office in Toronto, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
  • Strong experience eliciting, documenting, and managing business and technical requirements for enterprise technology initiatives.
  • Hands-on experience working within Agile delivery environments using tools such as Jira and Confluence.
  • Solid understanding of authentication and identity management concepts including Multi-Factor Authentication (MFA), Single Sign-On (SSO), SAML, and OpenID Connect (OIDC).
  • Experience working with APIs, RESTful services, and application integration patterns.
  • Knowledge of security principles, controls, and best practices within enterprise environments.
  • Strong analytical, problem-solving, and process improvement skills.
  • Excellent communication and stakeholder management skills with the ability to work across business, engineering, and security teams.

These will help you stand out

  • Experience with CIAM platforms such as Ping Identity, ForgeRock, Okta, OAuth, or similar identity solutions.
  • Familiarity with cloud platforms including AWS, Microsoft Azure, or Google Cloud Platform and their identity services.
  • Knowledge of CI/CD pipelines and DevOps practices supporting identity-related implementations.
  • Understanding of Zero Trust architecture, adaptive authentication, and risk-based authentication frameworks.
  • Experience with fraud prevention, customer onboarding, and digital identity journeys.
  • Basic scripting experience using Python, JavaScript, or similar languages for automation and integration activities.
  • Knowledge of CIAM metrics, user behavior analysis, and customer experience optimization.
  • Relevant industry certifications including CISSP, CIAM-related certifications, or vendor-specific identity certifications.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation

Applications will be accepted until November 14th , 2026.

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $60,300 – $95,500 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant's discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
CAN Rahul
I’m supported by motivational leaders who empower me to grow in my career through learning programs, industry conferences and internal job moves. I’m proud of the career progression I’m making here.
Rahul Sathe Principal Product Architect – Insurance
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The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
Dr. Amita Oppal Gill Service Line Sales Manager
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
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