Senior Business Systems Analyst (Hybrid)

Senior Business Systems Analyst

About the role

As a Senior Business Systems Analyst, you will make an impact by bridging business needs and technology solutions within customer identity and access management (CIAM) and digital authentication initiatives. You will be a valued member of the application development and delivery team and work collaboratively with business stakeholders, architects, engineers, security teams, and client partners to deliver secure, scalable identity solutions.

In this role, you will

• Partner with business and technical stakeholders to gather, analyze, and document business, functional, and technical requirements.
• Translate business objectives into clear functional specifications, user stories, and solution requirements.
• Facilitate requirements workshops, stakeholder discussions, and Agile ceremonies to drive project delivery.
• Support the design and implementation of identity and access management capabilities including MFA, SSO, SAML, and OIDC-based solutions.
• Collaborate with engineering, security, and architecture teams to identify solution gaps, recommend improvements, and support system integration initiatives.
• Analyze APIs and RESTful services to ensure successful integration between applications and identity platforms.
• Assist in troubleshooting business and technical issues, conducting root cause analysis, and optimizing processes for enhanced user experience.
• Ensure requirements and solutions align with security standards, governance frameworks, and organizational best practices.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 days per week in a client office in Toronto, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• Strong experience eliciting, documenting, and managing business and technical requirements for enterprise technology initiatives.
• Hands-on experience working within Agile delivery environments using tools such as Jira and Confluence.
• Solid understanding of authentication and identity management concepts including Multi-Factor Authentication (MFA), Single Sign-On (SSO), SAML, and OpenID Connect (OIDC).
• Experience working with APIs, RESTful services, and application integration patterns.
• Knowledge of security principles, controls, and best practices within enterprise environments.
• Strong analytical, problem-solving, and process improvement skills.
• Excellent communication and stakeholder management skills with the ability to work across business, engineering, and security teams.

These will help you stand out

• Experience with CIAM platforms such as Ping Identity, ForgeRock, Okta, OAuth, or similar identity solutions.
• Familiarity with cloud platforms including AWS, Microsoft Azure, or Google Cloud Platform and their identity services.
• Knowledge of CI/CD pipelines and DevOps practices supporting identity-related implementations.
• Understanding of Zero Trust architecture, adaptive authentication, and risk-based authentication frameworks.
• Experience with fraud prevention, customer onboarding, and digital identity journeys.
• Basic scripting experience using Python, JavaScript, or similar languages for automation and integration activities.
• Knowledge of CIAM metrics, user behavior analysis, and customer experience optimization.
• Relevant industry certifications including CISSP, CIAM-related certifications, or vendor-specific identity certifications.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation

Applications will be accepted until November 14^th , 2026.

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $60,300 – $95,500 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant's discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

À savoir avant de postuler

• Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
• Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
• L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
• Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
• Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
• Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.

À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.