Senior Business Systems Analyst
About the role
As a Senior Business Systems Analyst, you will make an impact by bridging business needs and technology solutions within customer identity and access management (CIAM) and digital authentication initiatives. You will be a valued member of the application development and delivery team and work collaboratively with business stakeholders, architects, engineers, security teams, and client partners to deliver secure, scalable identity solutions.
In this role, you will
- Partner with business and technical stakeholders to gather, analyze, and document business, functional, and technical requirements.
- Translate business objectives into clear functional specifications, user stories, and solution requirements.
- Facilitate requirements workshops, stakeholder discussions, and Agile ceremonies to drive project delivery.
- Support the design and implementation of identity and access management capabilities including MFA, SSO, SAML, and OIDC-based solutions.
- Collaborate with engineering, security, and architecture teams to identify solution gaps, recommend improvements, and support system integration initiatives.
- Analyze APIs and RESTful services to ensure successful integration between applications and identity platforms.
- Assist in troubleshooting business and technical issues, conducting root cause analysis, and optimizing processes for enhanced user experience.
- Ensure requirements and solutions align with security standards, governance frameworks, and organizational best practices.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 days per week in a client office in Toronto, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
- Strong experience eliciting, documenting, and managing business and technical requirements for enterprise technology initiatives.
- Hands-on experience working within Agile delivery environments using tools such as Jira and Confluence.
- Solid understanding of authentication and identity management concepts including Multi-Factor Authentication (MFA), Single Sign-On (SSO), SAML, and OpenID Connect (OIDC).
- Experience working with APIs, RESTful services, and application integration patterns.
- Knowledge of security principles, controls, and best practices within enterprise environments.
- Strong analytical, problem-solving, and process improvement skills.
- Excellent communication and stakeholder management skills with the ability to work across business, engineering, and security teams.
These will help you stand out
- Experience with CIAM platforms such as Ping Identity, ForgeRock, Okta, OAuth, or similar identity solutions.
- Familiarity with cloud platforms including AWS, Microsoft Azure, or Google Cloud Platform and their identity services.
- Knowledge of CI/CD pipelines and DevOps practices supporting identity-related implementations.
- Understanding of Zero Trust architecture, adaptive authentication, and risk-based authentication frameworks.
- Experience with fraud prevention, customer onboarding, and digital identity journeys.
- Basic scripting experience using Python, JavaScript, or similar languages for automation and integration activities.
- Knowledge of CIAM metrics, user behavior analysis, and customer experience optimization.
- Relevant industry certifications including CISSP, CIAM-related certifications, or vendor-specific identity certifications.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation
Applications will be accepted until November 14th , 2026.
We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $60,300 – $95,500 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant's discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
