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SCCM L3 Engineer

00071098931

SCCM Administrator

Role: SCCM L3 Engineer

location : Avondale, AZ / Remote options can be considered for right candidate

Experience: 7+ Years
Job Summary

We are seeking an experienced SCCM L3 Engineer to manage and support Microsoft Configuration Manager (SCCM) infrastructure, Operating System Deployment (OSD), application packaging, software deployment, reporting, troubleshooting, and co-management with Intune. The role requires strong hands-on expertise in enterprise endpoint management environments and the ability to troubleshoot complex deployment and imaging issues. The responsibilities are aligned with activities discussed during Sedgwick SCCM transition sessions.

Primary focus is on OSD/Imaging, Application Packaging & Deployment, Distribution Infrastructure, Troubleshooting, Reporting, Co-management, and SCCM Platform Administration.

Key Responsibilities

SCCM Infrastructure Administration

  • Administer and maintain SCCM hierarchy, site servers, management points, distribution points, and Cloud Management Gateway (CMG).
  • Manage RBAC roles, collections, boundaries, and boundary groups.
  • Perform SCCM upgrades, client upgrades, backup, and disaster recovery activities. ,

Operating System Deployment (OSD)

  • Create and maintain SCCM Task Sequences.
  • Manage Windows imaging, boot images, offline media, and driver packages.
  • Support device provisioning, hardware refreshes, and Autopilot transition initiatives.
  • Troubleshoot imaging and OSD failures.

Application Packaging & Deployment

  • Package applications using MSI, EXE, PSADT, and PowerShell-based deployment methods.
  • Create and manage SCCM Applications, Packages, Programs, and Supersedence relationships.
  • Deploy, update, repair, and retire enterprise applications through Software Center.
  • Work with Patch My PC integrations and software deployment requests. ,

Software Distribution & Content Management

  • Manage content distribution across distribution points.
  • Monitor package replication and deployment compliance.
  • Troubleshoot content distribution, boundary assignment, and client communication issues.
  • Support CMG-based content delivery for remote devices. Reporting & Compliance
  • Develop and support SCCM SSRS reports.
  • Generate hardware inventory, software inventory, compliance, and deployment reports.
  • Support audit, asset management, and operational reporting requests.
  • Export and analyze data using Excel and Power BI where required.

Troubleshooting & Automation

  • Perform advanced troubleshooting using SCCM logs and tracing tools.
  • Analyze LocationServices, ExecMgr, ContentTransferManager, DataTransferService, and related logs.
  • Develop and maintain PowerShell automation scripts.
  • Resolve client health, enrollment, deployment, and co-management issues.

Intune Co-Management

  • Support SCCM and Intune co-managed environments.
  • Investigate enrollment failures and workload migration issues.
  • Assist with workload transition from SCCM to Intune where required

Required Skills

  • Microsoft Configuration Manager (SCCM/MECM)
  • Operating System Deployment (OSD)
  • Application Packaging & Deployment
  • Patch My PC
  • Intune Co-Management
  • Distribution Points & Boundary Groups
  • Software Center Administration
  • SSRS Reporting
  • PowerShell Scripting
  • CMTrace / One Trace
  • Windows 10/11 Administration
  • Active Directory

Preferred Skills

  • Windows Autopilot
  • Entra ID (Azure AD)
  • ServiceNow
  • Recast Right Click Tools
  • PowerShell App Deployment Toolkit (PSADT)
  • CMG Administration
  • Power BI Reporting

Experience Required

  • 7+ years of SCCM administration experience.
  • Strong experience managing enterprise-scale endpoint environments.
  • Hands-on experience with OSD, application packaging, deployment troubleshooting, and reporting.
  • Experience with Intune co-management and endpoint modernization initiatives.

Certifications (Preferred)

  • Microsoft Endpoint Administrator Associate
  • Microsoft Intune/MECM Certifications
  • ITIL Foundation

The Salary for this position will be 99,000 and 116 000 yearly depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Things to know before you apply

  • Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
  • Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
  • AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
  • Open position: Unless otherwise stated, this job posting is for an open position on our team.
  • Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
  • Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include financial education, a pension plan with matching contributions, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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The moment I joined Cognizant, I felt like I belonged. I was heard and empowered to challenge ideas—and I still am to this day.
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