SCCM Administrator
Role: SCCM L3 Engineer
location : Avondale, AZ / Remote options can be considered for right candidate
Experience: 7+ Years
Job Summary
We are seeking an experienced SCCM L3 Engineer to manage and support Microsoft Configuration Manager (SCCM) infrastructure, Operating System Deployment (OSD), application packaging, software deployment, reporting, troubleshooting, and co-management with Intune. The role requires strong hands-on expertise in enterprise endpoint management environments and the ability to troubleshoot complex deployment and imaging issues. The responsibilities are aligned with activities discussed during Sedgwick SCCM transition sessions.
Primary focus is on OSD/Imaging, Application Packaging & Deployment, Distribution Infrastructure, Troubleshooting, Reporting, Co-management, and SCCM Platform Administration.
Key Responsibilities
SCCM Infrastructure Administration
- Administer and maintain SCCM hierarchy, site servers, management points, distribution points, and Cloud Management Gateway (CMG).
- Manage RBAC roles, collections, boundaries, and boundary groups.
- Perform SCCM upgrades, client upgrades, backup, and disaster recovery activities. ,
Operating System Deployment (OSD)
- Create and maintain SCCM Task Sequences.
- Manage Windows imaging, boot images, offline media, and driver packages.
- Support device provisioning, hardware refreshes, and Autopilot transition initiatives.
- Troubleshoot imaging and OSD failures.
Application Packaging & Deployment
- Package applications using MSI, EXE, PSADT, and PowerShell-based deployment methods.
- Create and manage SCCM Applications, Packages, Programs, and Supersedence relationships.
- Deploy, update, repair, and retire enterprise applications through Software Center.
- Work with Patch My PC integrations and software deployment requests. ,
Software Distribution & Content Management
- Manage content distribution across distribution points.
- Monitor package replication and deployment compliance.
- Troubleshoot content distribution, boundary assignment, and client communication issues.
- Support CMG-based content delivery for remote devices. Reporting & Compliance
- Develop and support SCCM SSRS reports.
- Generate hardware inventory, software inventory, compliance, and deployment reports.
- Support audit, asset management, and operational reporting requests.
- Export and analyze data using Excel and Power BI where required.
Troubleshooting & Automation
- Perform advanced troubleshooting using SCCM logs and tracing tools.
- Analyze LocationServices, ExecMgr, ContentTransferManager, DataTransferService, and related logs.
- Develop and maintain PowerShell automation scripts.
- Resolve client health, enrollment, deployment, and co-management issues.
Intune Co-Management
- Support SCCM and Intune co-managed environments.
- Investigate enrollment failures and workload migration issues.
- Assist with workload transition from SCCM to Intune where required
Required Skills
- Microsoft Configuration Manager (SCCM/MECM)
- Operating System Deployment (OSD)
- Application Packaging & Deployment
- Patch My PC
- Intune Co-Management
- Distribution Points & Boundary Groups
- Software Center Administration
- SSRS Reporting
- PowerShell Scripting
- CMTrace / One Trace
- Windows 10/11 Administration
- Active Directory
Preferred Skills
- Windows Autopilot
- Entra ID (Azure AD)
- ServiceNow
- Recast Right Click Tools
- PowerShell App Deployment Toolkit (PSADT)
- CMG Administration
- Power BI Reporting
Experience Required
- 7+ years of SCCM administration experience.
- Strong experience managing enterprise-scale endpoint environments.
- Hands-on experience with OSD, application packaging, deployment troubleshooting, and reporting.
- Experience with Intune co-management and endpoint modernization initiatives.
Certifications (Preferred)
- Microsoft Endpoint Administrator Associate
- Microsoft Intune/MECM Certifications
- ITIL Foundation
The Salary for this position will be 99,000 and 116 000 yearly depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
