About Cognizant Corporate
Cognizant Corporate is a global community united by a shared purpose: to make a meaningful impact. We are committed to excellence and driven by outcomes that matter. Collaboration is at the heart of how we work, and our forward-thinking mindset fuels continuous learning, innovation, and growth.
At Cognizant, careers transcend titles. We empower our people to think strategically, inspire others, and lead with purpose – always guided by our core values. Join us in shaping future of business.
Behavioural Full Stack Educator (BFSE) is a skilled facilitator and behavioural learning practitioner who independently designs and delivers impactful behavioural, communication, and AI-powered learning programs for GenC, early-career talent, associates and clients. This role blends behavioural science, facilitation excellence, AI literacy, and learning innovation to shape future-ready mindsets, strengthen interpersonal effectiveness, and enable adaptability in a digital-first, AI-augmented workplace.
BFSE owns end-to-end responsibility for behavioural learning delivery — from program design and facilitation to assessment, data-driven improvement, and AI solution development.
Design & deliver behavioural learning programs
• Architect and deliver end-to-end behavioural learning journeys covering communication, collaboration, emotional intelligence, resilience, and adaptability
• Apply behavioural science, psychology, habit formation, and nudging principles to drive sustained behaviour change
• Design scalable, modular behavioural frameworks aligned to learners
• Ensure learners can demonstrate, articulate, and apply behavioural capabilities in real-world professional contexts
Enable AI literacy & digital fluency
• Enable AI literacy for early-career talent — covering fundamentals, responsible usage, ethics, and workplace application
• Build learner confidence in using AI tools and copilots for productivity, collaboration, decision-making, and continuous learning
• Integrate AI fluency seamlessly into behavioural and communication programs
• Stay current with AI developments and translate emerging capabilities into practical learner experiences
Build AI-enabled learning solutions
• Conceptualize, design, and build AI-enabled learning solutions including AI learning assistants, behavioural coaching agents, reflection and feedback bots, and assessment and simulation agents
• Partner with learning technology and AI teams to prototype, pilot, and scale AI-powered tools for learners
• Continuously experiment with emerging AI capabilities to enhance learning effectiveness and learner experience
• Demonstrated, hands-on proficiency in GenAI tools and AI-enabled learning platforms; must actively upskill on a periodic basis to stay current and credible
Facilitate, coach & assess
• Deliver high-impact workshops, real-world simulations, experiential labs, and coaching sessions
• Facilitate blended, virtual, and in-person programs tailored to early-career professionals
• Design and execute behavioural assessments, reflections, and readiness evaluations
• Provide clear, actionable feedback and personalised coaching plans
Track data & improve with insights
• Define clear success metrics for behavioural change, AI readiness, engagement, and deployment effectiveness
• Use dashboards, analytics, and learner data to track adoption, generate insights, and continuously improve learning solutions
• Demonstrate learning ROI through outcome-based reporting and readiness dashboards
Collaborate with the full stack educator (FSE) ecosystem
• Partner with technical FSEs, teaching assistant & content developers, and batch owners to integrate behavioural learning into the learners journey
• Incorporate SME and stakeholder feedback into program iterations
• Align behavioural programs to Cognizant values, deployment standards, and program outcomes
Embrace our vibrant culture by striving for excellence, focusing on meaningful outcomes, and collaborating effectively. Take ownership, build relationships, and focus on personal growth to drive business strategy and foster an inclusive culture, creating unmatched career opportunities and impactful work.
What you must have to be considered
· Experience: 6–10 years in behavioural facilitation, communication coaching, L&D, or organisational effectiveness roles
· Communication & collaboration: Verbal, written, listening, storytelling, presentation, and team dynamics
· Emotional intelligence & resilience: Self-awareness, empathy, adaptability, stress management, and growth mindset
· Professional effectiveness: Stakeholder management, personal branding, workplace behaviours, and Cognizant values
· AI literacy & digital fluency: AI fundamentals, responsible AI, GenAI tools, prompt engineering, and AI-augmented workflows
· Learning innovation: Gamification, simulations, role-plays, immersive experiences, and AI-powered learning tools
· Proven experience designing and delivering behavioural learning programs for early-career or large cohort audiences
· Demonstrated capability in applying behavioural science and adult learning principles to drive behaviour change
· Willing to travel across Cognizant locations where GenC batches are onboarded
· Active, hands-on proficiency in AI and GenAI tools (e.g., AI-assisted facilitation, GenAI-powered learning design); commitment to periodic upskilling as part of the full stack educator career roadmap — at least once per quarter
· A strong sense of ownership, desire to create meaningful outcomes, and passion for work that serves a greater good for customers, communities, or global challenges.
- The embodiment of Cognizant’s Values of: Work as One, Dare to Innovate, Raise the Bar, Do The right Thing, & Own It
These will help you succeed
• Strong expertise in communication skills, facilitation, behavioural science, and adult learning principles — especially for entry-level talent
• Demonstrated proficiency in AI-enabled learning tools, GenAI-assisted content, and applied AI in facilitation and assessment; must actively upskill on emerging AI capabilities on a periodic basis to stay current and credible
• Proven experience conceptualising and building AI-enabled learning solutions, apps, or agents
• Ability to interpret learning analytics and convert insights into measurable improvements
• Exceptional facilitation, coaching, and stakeholder engagement skills
• Innovation mindset — ability to blend behavioural science, technology, and AI into impactful learning experiences
Work model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a Cognizant office in Chennai, Siruseri, Tamil Nadu.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
À propos de nous
Cognizant (NASDAQ: CTSH) est un concepteur d’IA et un fournisseur de services technologiques. Avec notre gamme de solutions IA full-stack, nous accompagnons nos clients au carrefour de l’investissement dans l’IA et de la valeur ajoutée. Notre grande expertise sectorielle, des processus et de l’ingénierie nous permet de convertir le contexte propre à chaque entreprise en systèmes technologiques amplificateurs du potentiel humain, générateurs de résultats tangibles et garants de l’avantage des acteurs internationaux dans un monde en constante évolution. Découvrez notre méthode sur www.cognizant.com ou suivez @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations sur la rémunération sont exactes à la date de publication. Cognizant se réserve le droit de modifier ces informations à tout moment, conformément aux lois applicables.
Les exigences linguistiques varient selon les postes, mais nous demandons à tous les candidats d’avoir une connaissance de base de l’anglais afin de faciliter les communications internes à l’échelle de l’entreprise. Pour les postes basés au Québec, une maîtrise de l’anglais est requise puisque vous fournirez des services et collaborerez avec des parties prenantes situées hors de la province, qui ne parlent pas nécessairement le français.
Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, de l'information génétique, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée telle que décrite par les lois fédérales, provinciales ou locales.
Si vous avez un handicap qui nécessite un aménagement raisonnable pour rechercher une offre d'emploi ou poser une candidature, envoyiez un courriel à [email protected] avec votre demande et vos coordonnées.
