Location: Eagan, MN (Remote)
Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
We are seeking an AWS Cloud Ops Engineer to monitor, operate, and support AWS cloud infrastructure services across production and non-production environments. The role is responsible for daily health checks, CloudWatch and Dynatrace monitoring, incident investigation, EC2/RDS backup validation, EBS snapshot and disk management, VPC and EC2 log operations, DNS/firewall coordination, deployment runbook execution, documentation, and TriZetto Facets suite installation support.
What you’ll do In the role, you will:
Perform daily AWS cloud infrastructure health checks, including disk space validation, SSM agent status, EC2/RDS availability, and operational readiness checks.
Configure, manage, and enhance cloud infrastructure monitoring using AWS CloudWatch and Dynatrace, including dashboards, metrics, alarms, and notification workflows.
Investigate monitoring alerts from CloudWatch, Dynatrace, and related tools for outages, performance degradation, system issues, and infrastructure anomalies.
Configure CloudWatch monitoring and alert notifications to automatically notify the on-call team for critical events and production-impacting incidents.
Manage production EBS snapshot activities, EBS disk sizing requests, backup validation for EC2 and RDS instances, and associated operational reporting.
Manage VPC Flow Logs, EC2 logs, log bucket access, S3 bucket access policies, and AWS account access within the LZ2 landing zone environment.
Troubleshoot cloud infrastructure service outages, EC2/container restarts, network issues, DNS private hosted zones, firewall change requests, and access-related issues.
Support AWS account creation, AMI and S3 object sharing across AWS accounts, EC2 instance restarts, container restarts, SSL certificate requests, and infrastructure resizing guided by FME
Support application deployments by executing approved deployment runbooks, work instructions, validation steps, and weekend service downtime communications.
Monitor Subversion code repositories, maintain infrastructure documentation, and support TriZetto Facets suite installation activities.
What you’ll need to succeed:
5+ years of IT infrastructure, cloud operations, production support, or systems engineering experience and 3+ years of hands-on AWS operations experience preferred.
Experience supporting production AWS workloads, monitoring tools, incident response processes, backup validation, and operational runbooks in enterprise environments.
Strong communication, documentation, ownership, troubleshooting, collaboration, and weekend/on-call support readiness.
Preferred certifications: AWS SysOps Administrator – Associate, AWS Solutions Architect – Associate, AWS Cloud Practitioner, Dynatrace Associate/Professional, ITIL Foundation.
Hands-on AWS operations experience across EC2, EBS, RDS, S3, VPC, Route 53 Private Hosted Zones, CloudWatch, SSM, AMIs, IAM/access, and AWS account operations.
Strong monitoring and observability experience using AWS CloudWatch and Dynatrace, including alert investigation, dashboard creation, one-agent installation, and alert routing.
Experience with production support, incident triage, outage investigation, infrastructure troubleshooting, log analysis, backup validation, and operational reporting.
Working knowledge of VPC Flow Logs, EC2 logs, S3/log bucket access, access policies, DNS, firewall change coordination, SSL certificate requests, and cross-account sharing.
Ability to follow approved runbooks and work instructions for application deployment support, infrastructure resizing, instance/container restarts, and weekend communication support.
Familiarity with Subversion repositories, infrastructure documentation practices, and healthcare/payer application platforms such as TriZetto Facets is preferred.
Cognizant is offering an annual salary between $110,000-$125,000 with the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
