Domain Consultant – Commercial & Specialty Lines Insurance

Domain Consultant – Commercial & Specialty Lines Insurance

We are seeking an experienced Domain Consultant specializing in Commercial and Specialty Lines Insurance to serve as a subject-matter expert (SME) bridging business stakeholders, underwriters, and technology teams. The ideal candidate has deep functional knowledge of commercial P&C products (e.g., General Liability, Commercial Property, Commercial Auto, Umbrella/Excess) and specialty lines (e.g., Cyber, Professional Liability/E&O, Directors & Officers, Specialty Property, Liability, Entertainment) and can translate business requirements into actionable solutions across policy administration, underwriting, rating, and claims platforms.

This role sits at the intersection of insurance operations, product strategy, and technology delivery, supporting core system implementations, digital transformation initiatives, and process optimization for insurance carriers, MGAs, or brokers.

In this role, you will:

• Act as the primary insurance domain SME on client engagements involving commercial and specialty lines products, providing guidance on underwriting, rating, policy issuance, endorsements, renewals, and claims workflows.

• Elicit, document, and validate business and functional requirements from underwriters, product owners, and operations teams; translate these into detailed business requirement documents (BRDs), user stories, and functional specifications.

• Support configuration, testing, and validation of policy administration systems for commercial and specialty lines products.

• Collaborate with actuarial, underwriting, and product teams to design and validate rating algorithms, rules, and forms for commercial and specialty coverages.

• Conduct gap analysis between current-state and future-state processes, and recommend improvements to underwriting, policy servicing, and claims operations.

• Partner with technology and QA teams during system implementation, upgrades, or migrations, providing domain validation, user acceptance testing (UAT) support, and defect triage from a business perspective.

• Support product launches, regulatory compliance reviews specific to commercial and specialty lines.

• Develop training materials, process documentation, and playbooks for underwriters and operations staff on new systems or product changes.

• Present findings, recommendations, and project updates to senior stakeholders and client leadership.

• Mentor junior business analysts and consultants on insurance domain concepts and best practices.

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• Bachelor's degree in Business, Insurance, Risk Management, or a related field (or equivalent practical experience).

• 5+ years of experience in Commercial and/or Specialty Lines P&C insurance, in roles such as underwriter, business analyst, product analyst, or domain consultant.

• Strong working knowledge of commercial lines products: General Liability, Commercial Property, Commercial Auto, Workers' Compensation, BOP, Umbrella/Excess.

• Familiarity with one or more specialty lines: Cyber Liability, Professional Liability/E&O, Directors & Officers (D&O), Specialty Property, Liability, Entertainment.

• Solid understanding of the end-to-end insurance policy lifecycle: quoting, rating, binding, issuance, endorsements, renewals, and cancellations.

• Experience working with or configuring policy administration/core insurance platforms

• Strong analytical, requirements-gathering, and documentation skills (BRDs, user stories, process maps, use cases).

• Excellent communication and stakeholder management skills, with the ability to translate technical concepts for business audiences and vice versa.

• Experience with Agile/Scrum or hybrid delivery methodologies.

• Professional insurance designations such as CPCU, AU, AINS

• Experience with rating engine configuration, forms management

• Exposure to claims management systems and workflows for commercial/specialty lines.

• Prior experience in a consulting environment, supporting multiple carriers, MGAs, or brokers.

• Familiarity with data and reporting tools (SQL, Power BI) for underwriting or portfolio analysis.

• Knowledge of regulatory and compliance requirements relevant to commercial/specialty insurance.

Applications will be accepted until October 22, 2026.

The annual salary for this position is between CAD 88,000 - CAD 140,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· Paid Parental Leave

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

À savoir avant de postuler

• Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
• Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
• L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
• Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
• Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
• Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.

À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.