Cognizant Consulting is more than Cognizant's consulting practice—we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending deep industry and technology advisory capabilities, we create innovative business solutions for Fortune 500 clients. And now, we're looking for our next colleague who will join us in shaping the future of business. Could it be you?
About the role
As a Manager, Consulting – Business Systems Analyst (BFSI Payments), you will play a critical role in bridging our client's financial institution payments business teams and technology partners. You will translate complex payments and clearing business needs into clear functional system requirements, support platform enhancements, and ensure payments technology solutions effectively enable the client's clearing and settlement strategies across SWIFT, CREST Clearing, and CHAPS Direct Clearing.
You will be a valued member of a cross-functional consulting team, working closely with the client's payments and operations stakeholders, technology and engineering partners, and delivery teams to support end-to-end payments and clearing initiatives.
In this role, you will:
- Elicit, document, and manage business and functional requirements, translating financial institution payments and clearing workflows—such as SWIFT messaging, CREST securities settlement, and CHAPS Direct Clearing processing—into BRDs, user stories, use cases, and process flows.
- Act as the primary liaison between business and technology teams, supporting sprint planning, backlog grooming, and UAT to ensure payments and clearing platforms meet evolving regulatory and business needs.
- Perform system integration analysis and data mapping across payments platforms, ensuring accurate data flow between SWIFT, CREST Clearing, CHAPS Direct Clearing, and downstream settlement, reconciliation, and reporting systems.
- Support the design and enhancement of payments technology solutions, including gap analysis, vendor evaluation, and definition of system requirements for clearing, settlement, and payment processing capabilities.
- Plan and execute User Acceptance Testing (UAT), including test scripts, defect tracking, and business sign-off, to validate system changes against payments objectives and regulatory/compliance requirements.
- Lead and mentor junior BSAs and coordinate cross-workstream dependencies as a Consulting Manager on the engagement.
What you must have to be considered
- Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field
- 8+ years of experience as a Business Systems Analyst within financial services / BFSI payments environments (Manager-level experience required)
- Strong background in financial institution payments, including hands-on experience with SWIFT
- Specific experience with CREST Clearing and CHAPS Direct Clearing
- Strong experience with requirements management and documentation (e.g., JIRA, Confluence, Azure DevOps)
- Hands-on experience working in Agile/Scrum and Waterfall delivery models
- Solid data analysis skills, including the ability to validate and map data across payments and clearing systems
These will help you succeed
- Experience supporting large-scale payments transformation programs at Tier 1 banks or financial institutions
- Exposure to ISO 20022 migration and other payments messaging standards
- Ability to analyze and optimize end-to-end clearing and settlement processes and identify automation opportunities
- Strong communication skills and comfort working with both business stakeholders and technical teams
- Prior consulting experience leading client-facing workstreams
Work model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position based in Toronto, ON, requiring 3 days per week in the office. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
Salary and Other Compensation
The annual salary for this position is between $81,000 – 128,000 CAD, depending on experience and other qualifying factors.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Diversity & Inclusion / AODA Statement
Cognizant is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request for candidates taking part in all aspects of the selection process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. If you require accommodation, please let your recruiter know.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
