Malay Quality Analyst

Job Summary

This role focuses on designing and enhancing agentic software solutions for high technology products while operating fully from the office in a collaborative environment. The engineer will build intelligent systems that interact autonomously ensuring accurate Malay to English translation workflows and localized software for Malaysia. The role demands strong analytical skills precise communication in English and deep familiarity with Malaysia specific contexts to support global customers.

Responsibilities

• Develop agentic software components that enable autonomous decision making and workflow orchestration for high technology products targeted at Malaysia markets ensuring reliability and scalability across multiple deployments.
• Design and implement robust application modules that integrate Malay language inputs and convert them accurately to English optimizing translation logic and data handling for maximum clarity and minimal interpretation errors.
• Configure and fine tune Malaysia specific solution settings including regional conventions and context cues to ensure that all software outputs remain culturally appropriate and relevant to local users.
• Collaborate with product managers and subject matter experts to understand complex business requirements in the high technology domain and translate them into clear technical specifications and implementation plans.
• Develop and maintain scalable interfaces to consume Malay text and speech convert them into standardized English representations and expose results to downstream analytics or reporting layers.
• Perform thorough code reviews and unit testing focused on linguistic edge cases domain accuracy performance constraints and long term maintainability of agentic logic modules.
• Analyze production incidents related to Malay translation flows or Malaysia specific behaviors identify root causes and implement corrective enhancements that prevent recurrence and improve user experience.
• Document technical designs data models and workflow diagrams in clear English to support cross regional engineering teams and enable smooth knowledge transfer.
• Collaborate with quality engineering teams to design test scenarios that cover Malay to English conversion accuracy regional compliance expectations and core functional stability of agentic features.
• Engage with internal stakeholders to present solution behavior demonstrate translation quality and explain how agentic features create measurable value for high technology customers and end users.
• Optimize application performance for day shift office environments including response times for translation operations resource utilization and consistency of results across different Malaysia data sets.
• Support deployment activities for on premise office based installations ensuring that configuration steps environment dependencies and monitoring hooks are well defined and verified.
• Contribute to continuous improvement by evaluating emerging practices in natural language handling and agentic architectures and recommending updates that strengthen product competitiveness and social impact through better communication.

Qualifications

• Possess two to four years of hands on experience in software engineering with direct exposure to agentic or intelligent systems within the high technology industry context.
• Demonstrate strong fluency in Malay with the ability to interpret regional nuances and provide accurate translation to English in both written and spoken interactions.
• Exhibit solid proficiency in English for reading writing and speaking to collaborate with global teams and produce clear technical documentation.
• Bring practical experience working on solutions tailored for Malaysia including awareness of local business practices technology usage patterns and language norms.
• Apply structured problem solving skills to analyze complex translation and automation challenges and propose data driven solutions that improve customer outcomes.
• Show proven ability to work from office during day shift collaborating closely with cross functional peers and responding quickly to evolving project needs.
• Display familiarity with modern software development practices such as version control testing automation and iterative delivery to support high quality releases.a Min 2 years of work experience required with excellent communication skills in English should be able to read write speak fluently

b Experienced user of mobile wearables and home technologies

c Demonstrated ability to learn quickly and work both independently and as a team in a fastpaced environment

d Strong knowledge handson experience in Software Testing Life Cycle phases test case design test execution defect loggingtracking

e Ability to analyze test results and identify patterns of issues troubleshoot scenarios and compile detailed report

f Test Automation expertise is an added advantage

g Excellent communication skills in Malay is required should be able to read write speak fluently

h Should have good knowhow about the Malaysia geography

i Should have lived atleast 3 years within the past 5 years in Malaysia

À savoir avant de postuler

• Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
• Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
• L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
• Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
• Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
• Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.

À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.