About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Senior Consulting Manager, Insurance Consulting, you will make an impact by helping property and casualty (P&C) insurers transform their claims operations with emerging technologies (such as AI, agentic automation), taking initiatives from roadmap and business case through to solution design and development readiness. You will be a valued member of the Cognizant Consulting Insurance Practice and work collaboratively with clients, project stakeholders, and internal consulting teams to deliver value‑additive consulting engagements and build long‑term trusted relationships.
In this role, you will:
- Lead and deliver P&C claims transformation engagements across claims lifecycle, from FNOL and triage to settlement
- Identify and analyze the applicability of emerging technologies (such as AI) across the claim’s lifecycle. Create the business case for change
- Partner with executives to shape and prioritize initiatives, driving business outcomes through technology delivery
- Partner with clients and internal teams to plan, scope, and execute value‑additive consulting projects while managing engagement economics
- Serve as a trusted advisor to P&C claims and technology leaders, building strong, ethical, and long‑standing working relationships with senior client stakeholders
- Own and lead business development activities including upsell opportunities and management of RFI/RFP responses
- Own and lead go-to-market initiatives by developing thought leadership and white papers on market trends, client needs, and emerging opportunities within the insurance industry
- Manage senior client relationships, project governance, and ongoing communication, including executive-level status reporting and issue resolution.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position based in Downtown Toronto, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
- 12+ years of experience in P&C insurance (Personal Lines experience is a must), with a strong focus on claims operations or claims technology, including working knowledge of applied AI in insurance
- 3+ years of leading teams, managing client engagements and internal stakeholders
- Hands-on experience with Guidewire Claims Centre
- Bachelor’s degree in business, IT, Engineering, or a related field
- Ability to translate client objectives into clear scope, development-ready requirements, and executable tasks
- Ability to shape and facilitate discovery sessions and workshops with multiple stakeholders
- Strong work ethic, with a proven track record of building trusted client relationships
- Legal authorization to work in Canada without sponsorship
These will help you succeed
- Ability to serve as a thought leader in AI-enabled P&C claims transformation best practices
- Experience with claims ecosystem integrations such as Audatex, Mitchell, or police/collision reporting systems
- Experience with Canadian insurance markets
- Experience creating consulting mindshare such as white papers, points‑of‑view, and case studies
- Experience building reusable consulting assets and practice capabilities
- Strong presence as trusted advisor and team player
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Compensation
$126,000-$148,000
This position is eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans
Benefits
- Medical, dental, vision and life insurance
- 401(k) plan and contributions
- Employee stock purchase plan
- Employee assistance program
- 10 paid holidays plus PTO
- Paid parental leave and fertility assistance
- Learning and development certifications and programs
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
