Product Manager – Retirement Services
About the role
As a Product Manager – Retirement Services, you will make an impact by serving as the strategic bridge between business stakeholders, client leadership, and delivery teams to drive successful retirement domain initiatives. You will be a valued member of the Retirement Services team and work collaboratively with client executives, product teams, business partners, and technology organizations to ensure delivery excellence, stakeholder alignment, and business value realization.
This is a highly visible client-facing role requiring strong retirement industry expertise, executive communication skills, stakeholder management capabilities, and the ability to lead strategic discussions with senior leadership.
In this role, you will:
- Serve as the primary client-facing product and engagement lead for retirement services programs and initiatives.
- Manage project and program status reporting for both internal and external stakeholders, including executive-level communications.
- Present delivery updates, risks, issues, mitigation plans, and business outcomes to client and Cognizant leadership.
- Lead steering committee meetings, governance reviews, and executive status discussions while ensuring alignment across stakeholders.
- Act as the primary escalation point for client concerns and coordinate resolution activities across delivery teams.
- Build trusted relationships with client stakeholders and serve as a strategic advisor on retirement-related business initiatives.
- Partner with cross-functional teams to translate business objectives and client requirements into actionable product roadmaps and delivery plans.
- Drive issue resolution, risk management, and proactive stakeholder communication throughout the project lifecycle.
- Identify opportunities for account growth, service expansion, renewals, and long-term client partnership development.
- Collaborate with delivery, operations, product, and business teams to ensure successful execution of business priorities and client commitments.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs
What you need to have to be considered
- Bachelor's degree in Business, Finance, Information Technology, Management, or a related field.
- 10+ years of experience in Product Management, Program Management, Client Engagement, Relationship Management, or related leadership roles.
- Deep knowledge of Retirement Services, Retirement Administration, Retirement Operations, or Retirement Benefits programs.
- Experience working directly with executive stakeholders and senior client leadership teams.
- Proven experience managing complex stakeholder relationships and client-facing engagements.
- Strong experience leading governance forums, steering committee meetings, and executive reporting processes.
- Demonstrated ability to manage escalations, resolve conflicts, and drive issue resolution across multiple teams.
- Experience coordinating cross-functional teams and aligning business objectives with delivery outcomes.
- Strong business acumen, communication, presentation, and relationship management skills.
These will help you stand out
- Experience supporting retirement plan administration, pension services, defined contribution plans, defined benefit plans, or related retirement solutions.
- Experience within financial services, retirement services, benefits administration, or wealth management organizations.
- Knowledge of Agile product management and enterprise delivery methodologies.
- Experience managing large-scale client portfolios and strategic accounts.
- Background in account growth, contract renewals, and customer success initiatives.
- Professional certifications such as PMP, SAFe, Certified Scrum Product Owner (CSPO), or related credentials.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Compensation
Applications will be accepted until November 20, 2026.
The annual salary for this position is between $150,000 - $180,000, depending on experience, qualifications, geographic location, and other factors permitted by applicable law.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable compensation plans.
Pay Transparency
The salary range provided reflects Cognizant's good-faith estimate of compensation for this position at the time of posting. Actual compensation offered will be determined based on several factors, including but not limited to relevant experience, industry expertise, education, certifications, internal equity, geographic location, and business needs.
Cognizant is committed to providing competitive compensation and a comprehensive benefits package designed to support the health, well-being, and financial security of our associates.
Benefits
Subject to applicable eligibility requirements, Cognizant offers:
- Medical, Dental, Vision, and Life Insurance
- Paid Holidays and Paid Time Off
- 401(k) Plan with Company Contributions
- Short-Term and Long-Term Disability Coverage
- Paid Parental Leave
- Employee Stock Purchase Plan
- Employee Assistance and Wellbeing Programs
- Training, Certification, and Professional Development Opportunities
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
