Senior Consulting Manager, AI Adoption
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Senior Consulting Manager, AI Adoption, you will make an impact by helping enterprise clients turn AI investments into measurable business value through strong adoption, change enablement, and user readiness strategies. You will be a valued member of the consulting team and work collaboratively with business leaders, IT teams, executive stakeholders, client sponsors, and cross-functional adoption teams.
In this role, you will:
- Lead AI adoption and change enablement programs for enterprise clients, with a focus on Microsoft 365 Copilot and related productivity transformation initiatives.
- Facilitate use case discovery, readiness assessments, and business case development to help clients prioritize and scale AI adoption.
- Design and deliver adoption strategies, communication plans, training curricula, and enablement materials that improve user engagement and drive sustained usage.
- Define, track, and interpret adoption analytics, success metrics, and value realization KPIs to measure impact and identify opportunities to improve outcomes.
- Lead stakeholder workshops and executive discussions, manage objections effectively, and turn concerns around AI quality, safety, or fear into clear action plans, experiments, and next steps.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this position requires 2-3 days a week in a client or Cognizant office in Fort Lauderdale, FL. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
- Proven experience in enterprise consulting, digital transformation, business change enablement, or organizational transformation in large, complex environments.
- Demonstrated experience leading AI adoption initiatives, including use case identification, business case development, readiness planning, and value realization.
- Hands-on experience supporting Microsoft 365 Copilot or broader Microsoft productivity transformation programs for large enterprise clients.
- Strong expertise in adoption and change management frameworks such as Prosci or equivalent, including communications, training, stakeholder engagement, and resistance management.
- Excellent facilitation, communication, and cross-functional leadership skills, with the ability to work effectively across business, IT, and executive stakeholder groups.
These will help you succeed
- Experience building and enabling champion communities at scale.
- Experience supporting multilingual or multi-geo transformation programs.
- Deep functional enablement experience across personas such as finance, legal, or customer service.
- Experience creating learning assets, adoption dashboards, or Power BI views to track engagement and business outcomes.
- Relevant certifications such as Prosci Certified Change Practitioner and/or Microsoft Certified: Azure AI Fundamentals (AI-900).
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Benefits
- Medical, dental, vision, and life insurance
- 401(k) plan and contributions
- Employee stock purchase plan
- Employee assistance program
- 10 paid holidays plus PTO
- Paid parental leave and fertility assistance
- Learning and development certifications and programs
Über Cognizant
Cognizant (NASDAQ: CTSH) i ist ein Technologiedienstleister und Entwickler von KI-Lösungen. Wir schlagen die Brücke zwischen KI-Investitionen und echtem unternehmerischem Mehrwert, indem wir ganzheitliche Full-Stack-KI-Lösungen für unsere Kunden entwickeln. Mit unserer fundierten Branchen-, Prozess- und Engineering-Expertise integrieren wir die spezifischen Anforderungen von Unternehmen passgenau in Technologiesysteme. So entfalten wir das menschliche Potenzial, erzielen greifbare Ergebnisse und sichern globalen Unternehmen in einer sich rasant wandelnden Welt den entscheidenden Vorsprung. Erfahren Sie mehr unter cognizant.ai oder @cognizant.
Zusätzliche Informationen zur Beschäftigung
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