Job Summary
The Technical Lead will guide complex Workday HCM benefits solutions for a global enterprise environment applying deep expertise in benefits domain concepts to design configure and optimize robust platforms that enhance workforce experiences and operational accuracy while collaborating in a hybrid work model to deliver reliable scalable and compliant HR technology outcomes.
Responsibilities
- Drive end to end design and configuration of Workday HCM benefits modules to ensure accurate eligibility rules plans and events that support consistent and compliant benefits administration for a diverse workforce
- Coordinate technical analysis of benefits domain requirements by translating business needs into well structured Workday configurations that improve efficiency and reduce manual interventions
- Implement enhancements in Workday HCM benefits processes by optimizing enrollment flows life event handling and calculation logic to deliver a seamless experience for internal stakeholders and employees
- Monitor daily Workday HCM benefits operations by reviewing integrations audits and dashboards to proactively identify anomalies and resolve issues before they impact payroll or employee records
- Collaborate with cross functional stakeholders in HR payroll and shared services to refine benefits processes in Workday ensuring alignment with company policies and high quality employee service
- Develop detailed configuration documentation test cases and run books that describe Workday HCM benefits solutions to support knowledge sharing maintainability and effective handover across teams
- Execute system testing regression testing and user acceptance support for Workday benefits releases to validate functional accuracy and minimize production defects during planned deployments
- Provide advanced production support for Workday HCM benefits incidents by analyzing root causes recommending sustainable fixes and educating stakeholders on optimal system usage
- Optimize Workday HCM reporting and analytics related to benefits by designing calculated fields custom reports and dashboards that provide actionable insights for HR and finance partners
- Align Workday HCM benefits configurations with finance and accounting practices where relevant by validating posting impacts cost allocations and reconciliations to support accurate financial reporting
- Contribute to online self service benefits capabilities by refining Workday employee and manager self service flows that enable intuitive digital interactions and reduce reliance on manual support channels
- Coordinate with Workday release notes and feature updates to evaluate new benefits capabilities and recommend adoption strategies that enhance system value while controlling risk
- Mentor junior team members on Workday HCM benefits concepts by sharing configuration patterns troubleshooting approaches and best practices to uplift overall team capability and delivery quality
Qualifications
- Exhibit strong experience in Workday HCM benefits configuration including plans programs eligibility rules life events and integrations gained over six to eight years of progressive roles in HR technology
- Demonstrate advanced understanding of benefits domain concepts such as health plans retirement programs leave policies and compliance obligations to ensure configurations reflect regulatory and policy needs
- Apply working knowledge of finance and accounting principles when designing Workday benefits solutions where applicable to support accurate downstream financial processing and reconciliation activities
- Utilize familiarity with online self service patterns digital workflows and employee portal practices to shape intuitive Workday benefits experiences that encourage adoption and reduce support tickets
- Operate effectively within a hybrid work model by communicating clearly through virtual and in person channels while coordinating with global stakeholders across time zones during day shift operations
- Display strong problem solving and debugging skills in Workday HCM by analyzing logs configuration objects and integration flows to rapidly identify issues and implement stable resolutions
- Leverage experience with software development lifecycle practices including requirement analysis configuration testing defect management and change control to deliver reliable Workday HCM enhancements
- Pursue continuous learning on Workday HCM and benefits domain changes by attending training reading product updates and engaging in community resources to keep solutions aligned with leading practices
- Balance technical depth with stakeholder communication by explaining complex Workday HCM benefits configurations in clear business focused language that supports informed decision making and adoption
Über Cognizant
Cognizant (NASDAQ: CTSH) i ist ein Technologiedienstleister und Entwickler von KI-Lösungen. Wir schlagen die Brücke zwischen KI-Investitionen und echtem unternehmerischem Mehrwert, indem wir ganzheitliche Full-Stack-KI-Lösungen für unsere Kunden entwickeln. Mit unserer fundierten Branchen-, Prozess- und Engineering-Expertise integrieren wir die spezifischen Anforderungen von Unternehmen passgenau in Technologiesysteme. So entfalten wir das menschliche Potenzial, erzielen greifbare Ergebnisse und sichern globalen Unternehmen in einer sich rasant wandelnden Welt den entscheidenden Vorsprung. Erfahren Sie mehr unter cognizant.ai oder @cognizant.
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