Consultant – Prompt Engineer
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the role
As a Prompt Engineer – Generative AI (Telecommunications), you will make an impact by designing, testing, and optimizing prompts and interaction patterns that improve the accuracy, safety, and consistency of Generative AI solutions. You will be a valued member of Cognizant Consulting’s AI and Digital Transformation team, working closely with consultants, data scientists, engineers, and client stakeholders to operationalize Generative AI in large, regulated enterprise environments.
In this role, you will:
- Design, test, and optimize prompts and interaction patterns to improve Generative AI accuracy, reliability, and safety for targeted business use cases.
- Establish evaluation methods, reusable prompt libraries, and governance-aligned guardrails to support consistent and compliant AI outputs.
- Develop and deliver prompt catalogs, test suites, and adoption guidance to support pilot and scaled AI deployments.
- Apply Generative AI capabilities across telecommunications use cases such as agent assist, knowledge retrieval, incident triage, order and billing inquiries, and workflow automation.
- Operate effectively within large, regulated enterprise delivery environments by aligning work to SDLC, ITSM, security, and change management standards.
Work model – Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring time in a client or Cognizant office, depending on project needs.
This role is open to qualified applicants based near the following locations:
- Bedminster or Middletown, New Jersey
- Dallas metroplex, Texas
- Atlanta, Georgia
- Bothell, Washington
The working arrangements for this role are accurate as of the date of posting and may evolve based on client, project, and business requirements. We are committed to setting clear expectations.
What you must have to be considered
- Experience in prompt engineering, conversational AI, applied NLP, or Generative AI solution design.
- Hands-on experience designing, testing, and refining prompts to improve AI quality, safety, and consistency.
- Familiarity with Generative AI techniques such as retrieval-augmented generation (RAG), prompt tuning, model evaluation, and guardrails.
- Experience working in enterprise or regulated environments with strong governance, security, and compliance requirements.
- Strong documentation and communication skills, with the ability to translate technical concepts into reusable assets and guidance.
These will help you succeed
- Telecommunications domain experience or prior work supporting customer service, operations, or automation use cases.
- Experience supporting human-in-the-loop or agent-based AI solutions that balance automation with governance and risk controls.
- Familiarity with evaluation frameworks, red-teaming approaches, and quality monitoring for Generative AI systems.
- Ability to collaborate across multidisciplinary teams and mentor junior contributors.
- A continuous learning mindset and curiosity to keep pace with rapidly evolving Generative AI capabilities.
Benefits
Cognizant offers a comprehensive benefits program, including:
- Medical, dental, vision, and life insurance
- 401(k) plan with employer contributions
- Employee stock purchase plan
- Employee assistance program
- Paid holidays and paid time off
- Paid parental leave and fertility assistance
- Learning and development programs, including certifications and ongoing upskilling
La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant (NASDAQ: CTSH) es arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.